Naveen Chintala

• Designed and led the implementation of a Global Notification System that delivers real-time notifications to internal systems and external partners, enhancing communication and operational efficiency.
• Automated the entire CRM business process by developing APIs and integrations, significantly improving efficiency and reducing manual workload.
• Integrated CRM and other key organizational assets, streamlining operations and fostering better cross-functional alignment.
• Built a unified API platform to provide standardized access across the organization, ensuring consistency and ease of integration.
• Developed a comprehensive developer portal for public and internal APIs, enabling seamless access and collaboration for developers.
• Strategically drove the integration team to align with organizational goals, ensuring successful project execution and delivery.
• Led a team of four external developers, mentoring and overseeing the delivery of high-quality integration solutions.
• Drove integrations related to the group’s digital transformation, enabling a more connected and efficient ecosystem.

• Led the design and integration strategy to connect Salesforce with SAP and legacy pre-sales systems using MuleSoft, ensuring seamless data flow and alignment with enterprise objectives.
• Directed Salesforce Sales Cloud configurations across multiple entities, delivering tailored solutions to meet diverse business requirements and drive operational excellence.
• Oversaw the development of advanced user interfaces utilizing Lightning Web Components (LWC) to enhance user productivity, including drag-and-drop product management on opportunity pages.
• Established and enforced governance frameworks for Salesforce processes, including approval workflows, validation rules, and automation flows, ensuring compliance and efficiency.
• Championed the development and deployment of key customer-facing tools, such as PDF quote generation using Visualforce, to enhance client interactions and streamline processes.
• Provided strategic guidance as a member of the Salesforce Center of Excellence (CoE) team, promoting best practices, scalability, and innovation across global operations.
• Evaluated emerging technologies and led proofs of concept (POCs) to explore new opportunities in MuleSoft and Salesforce, contributing to strategic decision-making for business growth.
• Mentored cross-functional teams to drive successful implementation and adoption of integration and CRM solutions, fostering collaboration and knowledge sharing.

Client: Arrow Electronics (Denver, USA)

• Collaborated with the B2B commerce team to identify opportunities for enriching portal functionalities, driving enhanced customer experiences.
• Led the strategy for API development, identifying needs for new APIs or modifications to existing ones to support evolving business requirements.
• Partnered with the DSCP team to streamline data accessibility and improve tracking across the supply chain lifecycle for B2B orders.
• Directed the migration and enhancement of the Lightning Experience for the sales team, ensuring seamless adoption and operational efficiency.
• Oversaw Solr-based indexing enhancements to deliver faster search responses, optimizing portal performance.
• Designed and implemented a reusable API model to improve querying and integration with DSCP data.

Client: Airbus France (Onsite – Toulouse, France)

• Collaborated closely with business stakeholders at Airbus’ headquarters in Toulouse, gaining deep insight into their operations, priorities, and integration needs. This on-site engagement enabled me to align technical solutions more effectively with business objectives, ensuring high-impact outcomes.
• Engaged with CRM stakeholders to understand integration challenges and proposed scalable solutions to streamline in-house application interoperability with Salesforce.
• Led the design and development of mediator applications using Spring Boot, deployed on the OpenShift platform, to bridge systems and improve data flow.
• Spearheaded the creation of APIs for the Airbus Enterprise Architecture Repository, enabling architects to design systems more efficiently.
• Directed the implementation of custom security policies to ensure a robust and secure platform environment.
• Oversaw the creation of MUnit test suites for comprehensive unit and integration testing to uphold quality standards.

Client: Rijkswaterstaat, Netherlands

• Collaborated with architects in the Netherlands to translate functional designs into technical solutions, ensuring alignment with organizational goals.
• Directed the development of MuleSoft flows to integrate traffic feed systems with roadside objects operating on diverse protocols.
• Provided leadership in leveraging Java for implementing complex business logic and extending MuleSoft functionalities through custom components.
• Championed adherence to coding standards by implementing tools like SONAR and conducting thorough code reviews.
• Led the team as Scrum Master, facilitating daily stand-ups and ensuring efficient sprint execution.
• Developed innovative applications based on the Datex II protocol, widely used in the European transport domain.

Client: CWC, UK

• Collaborated as part of the client’s technical team to ensure seamless application ownership and maintenance at the client’s end.
• Directed the development of microservices and APIs to enable efficient interaction with COBOL systems and various third-party services.
• Championed a Test-Driven Development (TDD) approach using MUnit to ensure high-quality deliverables and robust testing frameworks.

Client: Ladbrokes plc, UK

• Led the migration of a legacy FLEX application to modern HTML5 and Spring MVC, enhancing user experience and system performance.
• Oversaw middleware enhancements to optimize interactions with third-party service providers, including OpenBet.
• Directed the conversion of FLEX and Java interactions into HTML and Java with AJAX calls, streamlining processes and improving application responsiveness.
• Delivered a standalone production utility that significantly reduced the load on the client’s third-party service provider, driving operational efficiency and cost savings.