Narizza Septianti

By Applying Lean and Agile:

• Business Process Improvement in Delivery Operations: defined clear and measurable objectives (KPI, SLA) using data driven decision and managed to optimize BPO cost by 20% YoY by end 2022
• Redefined and standardized the process across Global Markets: transversal project, relation management and frequent reviews across internal teams, offices, external partners and vendors
• Expanded, developed and led operation for APAC countries
• Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

• Co-founded IDE Group (Indonesian Diaspora freelancer's platform), Best of Indonesia (B2B platform for showcasing Indonesian's best products (2018)
• Organized artistic events: Indonesian animation film screening (2017), Indonesia Fascinating Journey (5 day of art and cultural shows (2018)
• Created Paris content websites for Indonesian speaking markets: www.pkua.fr: text, photos creation, media marketing kit (2017)

• Defined the SOP for International sales and acquisition strategy
• Revamped the pricing polices and concluded sales worth 90K US$ for non FR speaking territories
• Created, managed the Digital Screening Room, Back Office and Marketing Campaigns for every film markets

• Programming : Achieved ANTV rebranding objective by initiating constant inter department work for this goal
• Developed new competitive slots, program acquisition, and new original programming that benchmarked the production quality among national TV channels
• New Media : Taking the lead over initial development of digital multi distribution platforms of AGM-ANTV: general TV contents and sports broadcasting for the group channels

• Developed my insights on audience behavior and used it for the competition analysis, and opportunity mapping
• Led the continuous audience research with quantity and quality analysis
• Developed the gut's feel for the program acquisition where the series and films selected became top rating programs