Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nanda Harshitha Janga

Nanda Harshitha Janga

Montpellier

Summary

Ambitious Marketing Intern possessing detailed understanding of latest marketing trends and techniques paired with familiarity of job-related software. Versed in planning and hosting marketing events and preparing reports and presentations. Imaginative and creative team player committed to resolving multifaceted issues despite challenges of changing priorities. Motivated Digital Marketing Intern brings team-focused approach to marketing contributions. Highly successful at implementing viral social media marketing across range of platforms. Adept at networking and creating contacts to bolster brand reputation. Motivated to do as Digital Marketer brings value to collaborative marketing role opportunity. Excellent organizational, planning and communication skills with passion for positively impacting customer bottom-lines with creative and engaging marketing copy. Trained in social media management, audience engagement and marketing campaign development.

Overview

4
4
years of professional experience

Work History

Guest Service Associate

Taj hotel(Vivanta Vijayawada)
Vijayawada
06.2022 - 07.2023
  • Greeted guests upon arrival and checked them in to their accommodations.
  • Provided guests with information about local attractions, restaurants, and transportation options.
  • Handled check-outs for departing guests by providing accurate billing statements and collecting payment when necessary.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Created reports on occupancy levels, sales figures, customer feedback surveys.
  • Coordinated with housekeeping staff regarding room status changes throughout the day.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.

Intern Trainee

Novotel Hyderabad Airport
Hyderabad
07.2019 - 10.2019
  • Provided support to team members with project-related activities.
  • Attended meetings and took detailed notes on the topics discussed..
  • Greeted customers and answered inquiries in a friendly and professional manner.
  • Assisted with check-ins and check-outs, as well as providing additional services to guests.
  • Provided customer service support for the front office staff.
  • Maintained an organized filing system of guest information and records.

Education

Master of Science - Digital Marketing And Omnichannel Stratergy

Montpellier Bussiness School
Montpellier France
04.2025

BBA - Hotel Management & Tourism

National Institute of Tourism And Hospitality
Hyderabad India
04.2022

MPC

Sri Chaitanya Junior College
Ganguru,Vijayawada
04.2017

Skills

  • Greeting and Directing
  • Payment Processing
  • Guest Relations
  • Reservation Processing
  • Key Management System
  • Product Sales
  • Financial Transactions
  • Event Information Management
  • Guest Orientation

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Guest Service Associate

Taj hotel(Vivanta Vijayawada)
06.2022 - 07.2023

Intern Trainee

Novotel Hyderabad Airport
07.2019 - 10.2019

Master of Science - Digital Marketing And Omnichannel Stratergy

Montpellier Bussiness School

BBA - Hotel Management & Tourism

National Institute of Tourism And Hospitality

MPC

Sri Chaitanya Junior College
Nanda Harshitha Janga