Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Volunteer

NAJET BÉLAICHE

Paris

Summary

Business Development Manager – Customer Success Manager – Account Manager Fluently bilingual French English

Digital Transformation – IT – Healthcare-Pharmaceutical

Results-driven professional with over 10 years’ record of achievement in the areas of business development, account management, sales and sales management. Confident speaker with persuasive interpersonal communication skills. Routinely exceeds quotas and drives market share to #1 or #2 positions due to keen ability to understand clients’ needs and successful strategies to negotiate at C Level. Effective and creative in the concretization of projects. Truly enjoys creating new relationships and goes the extra mile to meet client expectations. Performs effectively both independently and in teams.

Overview

22
22
years of professional experience

Work History

Key Account Sales Manager

LexisNexis
06.2021 - Current

Develop and manage client portfolio

Responsible for the creation and management of a strategic account plan for each client

Determining key relationships, and summarizing key goals, issues and actions

Drive retention and growth with clients by understanding their business needs and helping them succeed

Relentless focus on deriving business value from relationships with clients both through product and services

Develop deep relationships with key stakeholders, decision makers and influencers at client firms

Provide information on the available tools and resources from LexisNexis and its various partners that will help leverage the client existing investment

Identify clients at risk and develop risk mitigation strategy to prevent revenue loss and reputational damage

Handle and resolve customer requests and complaints


South Europe Account Manager

Ivanti ( departure due to acquisition of MobileIron and Pulse Secure )
03.2020 - 11.2020
  • Generated a min of Millions euros pipeline within 6 months
  • Negotiated large deals renewal of 100 k euros within a competitive environment
  • Overachieved the renewal target by 20 %
  • Sell Ivanti Solutions directly or via partners
  • Developing marketing plans with the marketing team to drive revenue growth
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Creating and Executing a channel strategy with defined partners for pipeline generation
  • Prospect qualification and the development of new sales opportunities and ongoing revenue streams
  • Arrange and conduct initial Executive and CxO discussions and positioning meetings
  • Sales process management and opportunity closure
  • Ongoing account management to renew maintenance contract, ensure customer satisfaction and drive additional revenue streams
  • Maintained up-to-date knowledge of competitor products and pricing in market served

Global Sales Manager

ADP ( Auto Data Processing )
07.2018 - 07.2019
  • Achieved 110 % of the 800 keuros annual target with the signature of global payroll contracts
  • Arrange client onsite meetings, facilitate webinars and manage all sales activities from due diligence to close and implementation handover
  • In charge of providing ADP's Global Payroll Solutions to Multinational organizations
  • Support Multinational Corporations strategic objectives to increase revenue in region, selling to France Headquartered with international subsidiaries
  • Identify and influence client needs and future support requirements
  • Owned all aspects of sales planning, development, and team and account management for the territory
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Maintained up-to-date knowledge of competitor products and pricing in market served
  • Forecasted sales of $800k and set successful policies to achieve 120 % of objective
  • Built relationships with customers and community to establish long-term business growth

Solutions Sales Specialist

Oracle
11.2015 - 03.2018
  • Achieved 90 % of the 450 keuros annual quota target the first year and 110 % the second year
  • Sell solutions and services to new & existing Oracle customers
  • Be an active Social Media player in your Market, to engage with appropriate prospects and run efficient targeted campaigns
  • Prepare & Deliver online demonstrations of business solutions to prospective clients
  • Liaise with business contacts to develop & manage relationships, identifying new opportunities to sell Oracle products and services
  • Liaise with Oracle partners to provide consulting regarding implementation and integration of the cloud from beginning of sales cycle to closure
  • Understand the customer needs and establish company's product as the best solution that addresses the technical and business requirements
  • Advise HR Directors and HR Strategists in the choice of a new Cloud HR Information System
  • Elaborate responses to RFPs and technical requirements documents in collaboration with the consulting team
  • Understanding of all cloud offerings in the market
  • Drove business development by cultivating strong relationships and executing benefit-oriented sales presentations to prospects

Healthcare Relationship Specialist

Janssen Pharmaceuticals
09.2014 - 10.2015
  • Develop a complete understanding of health care delivery within the assigned region and how to position the assigned products based on customer needs
  • Responsible for product detailing to HCPs through the telephone, web and other digital media
  • Achieve sales and business objectives (sales & share targets) for assigned brands/indications through customer interactions over the phone and face to face meetings
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes

Strategic Account Executive

LexisNexis
06.2009 - 06.2013
  • Accountable for a $5 million target for all solution Pillars-Online, Print and Practice Management
  • Managed a portfolio of 400 Corporate and Government accounts in Ontario and Quebec
  • Managed a list of global accounts and responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. Teaming with LexisNexis US resources and interact with US customer ́s decisions makers to earn customer acceptance and win business opportunities. (Air Canada, Bank of America, Pfizer, Bombardier, PWC, Coca Cola, Research in Motion, Globe & Mail ... )
  • Developed and implemented a sales strategy to achieve and exceed sales target
  • Managed existing business and identified new areas for growth
    Negotiated contracts for new and renewal business; managed multi-departmental client relationships
  • Partnered with marketing team to develop new client offerings and marketing strategies
  • Prepared and made presentations; managed and documented selling cycle and customer information in Salesforce

Business Sales Account Manager

Apple Computer International
01.2005 - 06.2008
  • In charge of an annual $10 million target growth
  • Followed the Apple business strategy to develop the Apple Reseller Network and the Small and Medium Business Industry
  • Managed and closed Apple sales opportunities through forecasting Inbound customer request and Outbound call
  • Managed full life cycle of the sales process from prospecting to closure
    Followed long term purchasing hardware and software project with an Apple Technical Ingenior
  • Followed pipeline monthly and create the new account on the Apple database
  • Developed knowledge on Apple products and on competitive industries
  • Communicated and influenced at all levels of the organization and with clients
  • Analyzed customer feedback and liaised with relevant departments to improve product quality and customer satisfaction
  • Experienced in selling hardware to the education and corporate market
  • Experienced in client relationship building and working in a cross-cultural environment

Communication Specialist

International Organization For Migration, Consulat
06.2004 - 12.2004
  • Deployment of a marketing strategy in order to promote the image of OMI and to develop a partnership with Canadian Businesses; participation in professional events

Telemarketing Supervisor, Sales Associate

Prodware – C2A
08.2001 - 08.2003
  • Planned marketing initiatives and leveraged referral network to promote business development
  • Recruited and developed 8 employees for telesales department
  • Engaged prospects and customers through various events, including tradeshows, seminars and workshops

Education

Superior Degree - Chemistry

University Of Artois
Lens
2000

Superior Degree - Business Development

University Of Artois
Lens
2003

BBA - Business Administration

Bishop’s University
Lennoxville
2004

Skills

  • Sales lead pipeline management
  • Consistently meets sales goals
  • Sales team leadership
  • Consulting
  • Sales strategy
  • Solutions selling
  • Outbound sales calling
  • Solutions-focused sales
  • Marketing strategy
  • B2B sales
  • B2C sales
  • Sales team recruitment
  • Sales processes
  • Software sales proficiency

Accomplishments

Nominated best sales world-wide team in terms of revenue performance and customer satisfaction level regarding Apple’s standards

Exceeded the monthly revenue target by 50 percent after 6 working month
Completed the Apple Sales Curriculum with success

Nominated one of the top producer in new sales acquisition, opened 6 new accounts per month on average
Closed new business contracts under a highly competitive price environment

Renewed 99% of online retention subscription with an up to 15% increase using an auto renewal term agreement between 1 year term up to 3 years

Additional Information

References available on request

Timeline

Key Account Sales Manager

LexisNexis
06.2021 - Current

South Europe Account Manager

Ivanti ( departure due to acquisition of MobileIron and Pulse Secure )
03.2020 - 11.2020

Global Sales Manager

ADP ( Auto Data Processing )
07.2018 - 07.2019

Solutions Sales Specialist

Oracle
11.2015 - 03.2018

Healthcare Relationship Specialist

Janssen Pharmaceuticals
09.2014 - 10.2015

Strategic Account Executive

LexisNexis
06.2009 - 06.2013

Business Sales Account Manager

Apple Computer International
01.2005 - 06.2008

Communication Specialist

International Organization For Migration, Consulat
06.2004 - 12.2004

Telemarketing Supervisor, Sales Associate

Prodware – C2A
08.2001 - 08.2003

Superior Degree - Chemistry

University Of Artois

Superior Degree - Business Development

University Of Artois

BBA - Business Administration

Bishop’s University
NAJET BÉLAICHE