Najah Mahmud
Leicester,Leicestershire
Summary
Offering strong communication and problem-solving skills, with solid understanding of customer needs and commitment to delivering quality service. Knowledgeable about managing customer queries, resolving issues, and ensuring customer satisfaction. Ready to use and develop interpersonal, organisational, and multitasking skills in future roles.
Overview
3
3
years of professional experience
Work history
Home Cleaner
Self-employed
Kettering, Northamptonshire
2024.01 - 2024.09
- Achieved spotless living areas by thorough vacuuming, dusting, mopping and surface polishing.
- Ensured fresh and clean bathroom spaces with meticulous scrubbing and sanitising.
- Maintained a hygienic kitchen environment by regular cleaning of appliances and surfaces.
Volunteer patient befriender
NHS Foundation Trust
Kettering, Northamptonshire
2023.02 - 2024.03
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed for patients and other healthcare workers.
- Consistently arrived at work on time and ready to start immediately.
- Treated patients with empathy, understanding and compassion for high-quality support.
Arabic supply teacher
Kettering Muslim Association
Kettering, Northamptonshire
2022.03 - 2022.04
- Ensured consistent learning environment by adhering to school's curriculum and behavioural guidelines.
- Adapted teaching methods for students' individual learning needs.
- Fostered positive student-teacher relationships to encourage student participation.
Education
GCSEs -
Southfield School for Girls
09/2017 - 07/2022
A-Levels -
Southfield School For Girls
Kettering, Northamptonshire 09/2022 - 07/2024
Skills
- Consistency in quality
- Proactive attitude
- Reliability assurance
- Customer Service
- Infection prevention and control
- Organised and efficient
- English language fluency
Timeline
Home Cleaner
Self-employed
2024.01 - 2024.09
Volunteer patient befriender
NHS Foundation Trust
2023.02 - 2024.03
Arabic supply teacher
Kettering Muslim Association
2022.03 - 2022.04
GCSEs -
Southfield School for Girls
09/2017 - 07/2022
A-Levels -
Southfield School For Girls
09/2022 - 07/2024