Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Naima EFFAT KAZI

Naima EFFAT KAZI

Epinay-sur-Orge

Summary

Reliable and dynamic waitress with solid experience in restaurant and retail services. Skilled in customer relations, food safety standards, and team collaboration. Friendly, adaptable and able to manage stress effectively. Eager to contribute to a high-quality dining experience in an international environment.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Waitress & Cashier

Trattoria Napoletana Da Enzo
09.2024 - 02.2025
  • Cleared and cleaned tables after customer departure
  • Delivered meals efficiently, ensuring smooth service flow
  • Took customer orders, noting special requests and allergies
  • Prepared and served hot and cold drinks
  • Managed cash and card payments
  • Collaborated with fellow waitstaff to ensure a seamless customer experience

Sales Assistant & Cashier

Master Réparations
02.2024 - 09.2024
  • Managed sales transactions and operated the cash register
  • Welcomed customers and offered product recommendations
  • Maintained cleanliness and restocked shelves
  • Assessed customer needs and suggested suitable solutions

Sales Assistant & Waitress

Comptoir du Chocolat
10.2021 - 09.2022
  • Served customers and handled orders (including by phone)
  • Ensured high customer satisfaction with friendly and autonomous service
  • Assisted in shop maintenance and product display

Waitress & Sales Assistant

Paul Boulangerie & Restaurant
03.2018 - 09.2021
  • Greeted customers warmly, took orders quickly and efficiently
  • Provided information on menu items and advised customers
  • Operated POS system and processed transactions
  • Handled reservations and answered customer inquiries

Education

French As A Foreign Language (FLE) -

Nanterre Universitry
Paris, France
04.2001 -

Bachelor's Degree - in English Studies

State University of Bangladesh
Dhaka, Bangladesh
04.2001 -

High School Diploma -

Dhaka City College
Dhaka, Bangladesh
04.2001 -

Skills

Customer order management

POS system management

Cash management

Collaborative teamwork

Effective communication

Efficient service in busy dining environments

Payment processing

Allergy management knowledge

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

Interests

World Cuisine & Gastronomy

Volunteering ( Member of " la clé " Association )

Language and culture exchange

Timeline

Waitress & Cashier

Trattoria Napoletana Da Enzo
09.2024 - 02.2025

Sales Assistant & Cashier

Master Réparations
02.2024 - 09.2024

Sales Assistant & Waitress

Comptoir du Chocolat
10.2021 - 09.2022

Waitress & Sales Assistant

Paul Boulangerie & Restaurant
03.2018 - 09.2021

French As A Foreign Language (FLE) -

Nanterre Universitry
04.2001 -

Bachelor's Degree - in English Studies

State University of Bangladesh
04.2001 -

High School Diploma -

Dhaka City College
04.2001 -

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Naima EFFAT KAZI