NAGELA MALVIS FOTUAIG
St. Paul's Bay
Summary
Cleaning and housekeeping professional with extensive experience in both residential and commercial settings. Proven ability to maintain high cleanliness standards and enhance guest satisfaction through effective communication. Recognized for attention to detail and commitment to excellence in service delivery.
Overview
7
7
years of professional experience
Work History
Cleaner
RB Projects Ltd
01.2026 - 06.2026
- Residential & commercial cleaning
- Facilitated communication with clients to address inquiries
- Equipment maintenance
Waitress
Black & White Resto Lounge
01.2019 - 01.2025
- Provided customer assistance in resolving inquiries
- Served food and beverages to customers at events
- Processed customer payments accurately at point of sale
Housekeeper / Laundry Assistant
C'est La Vie Boutique Hotel
09.2025
- Cleaned guest rooms daily to ensure a welcoming environment for guests.
- Managed laundry and ironing services to ensure fresh linens for guests.
- Maintained cleanliness and organization of guest rooms and common areas.
- Replenished supplies and amenities for guest satisfaction.
- Operated cleaning equipment, including vacuums and floor buffers.
Education
A Levels - History
Bilingual Grammar School
CameroonO Levels - History, English Literature, Economics, Geography
Bilingual Grammar School
CameroonSkills
- Residential cleaning
- Laundry management
- Customer service
- Equipment maintenance
- Time management skills
- Customer service excellence
- Team collaboration
Languages
- Native language, Native
- English, Working proficiency
Personal Information
- Date of Birth: 08/02/92
- Nationality: Cameroonian
Timeline
Cleaner
RB Projects Ltd
01.2026 - 06.2026
Housekeeper / Laundry Assistant
C'est La Vie Boutique Hotel
09.2025
Waitress
Black & White Resto Lounge
01.2019 - 01.2025
A Levels - History
Bilingual Grammar School
O Levels - History, English Literature, Economics, Geography
Bilingual Grammar School