Counseling
Hi, I’m
Mylène FLORENTINY
Customer Service
CACHAN
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
years of professional experience
5
years of post-secondary education
2
Languages
Work History
CharlestownParis
Recepcionist
06.2022 - Current
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
youth with a mission counselingpichilemu
Volonteer
03.2018 - 02.2023
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
Intermarchéparis
Cashier
05.2021 - 08.2022
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Agence youParis
Recepcionist
01.2022 - 06.2022
Job overview
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
Au pair worldHilversum
Au Pair
02.2019 - 10.2019
Job overview
- Planned and guided age-appropriate tasks like reading, crafts and [Type].
- Developed bilingual abilities in [Language] through immersive conversation and activities.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Erasmusmurcia
French Assistant
10.2016 - 06.2017
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
Université Des Antilles Et De La GuyaneSchoelcher
LANGUAGES DEGREE from Spanish Language And Literature
09.2011 - 06.2016
Skills
SPANISH
ENGLISH
PORTUGUESE
Interests
Timeline
Recepcionist
Charlestown
06.2022 - Current
Recepcionist
Agence you
01.2022 - 06.2022
Cashier
Intermarché
05.2021 - 08.2022
Au Pair
Au pair world
02.2019 - 10.2019
Volonteer
youth with a mission counseling
03.2018 - 02.2023
French Assistant
Erasmus
10.2016 - 06.2017
Université Des Antilles Et De La Guyane
LANGUAGES DEGREE from Spanish Language And Literature
09.2011 - 06.2016