Muthukumar Ganpathy
Mayiladuthurai,India
Summary
Experienced project manager specializing in catering services, adept at coordinating teams and managing budgets to achieve successful outcomes. Proven ability to enhance operational efficiency and maintain high service standards, resulting in increased client satisfaction. Demonstrates strong organizational and leadership skills, consistently delivering quality results in fast-paced environments.
Overview
23
23
years of professional experience
4049
4049
years of post-secondary education
1
1
Certification
Work history
Project Manager, Catering Services
Conntrak
Al Khobar, Saudi Arabia
10.2023 - Current
- Directed end-to-end catering operations across 5 rigs and 4 barges, ensuring seamless high-quality meal service for 500+ personnel, serving 600+ meals daily while maintaining strict HSE and international catering standards.
- Led team of chefs, stewards, and logistics personnel, optimizing workflows to enhance efficiency and service delivery, reducing meal turnaround time by 15%.
- Established cost-effective procurement strategies, negotiating with suppliers to cut food costs by 10% without compromising nutritional standards or meal quality.
- Implemented waste reduction initiatives, including portion control and inventory tracking, decreasing food waste by 20% and saving $50K annually.
- Conducted rigorous safety and hygiene audits, ensuring 100% compliance with OSHA, HACCP, and offshore regulations, achieving zero critical violations over 3+ years.
- Collaborated closely with offshore managers and clients to gather feedback, improving service satisfaction ratings by 25% through tailored menu planning and operational adjustments.
Senior Catering Supervisor
Aramark Gulf
Alkhobar, Saudi Arabis
03.2020 - 10.2023
- Managed daily catering operations for multiple offshore vessels, serving 200+ personnel daily.
- Developed rotational menus tailored to crew preferences, dietary restrictions, and nutritional needs.
- Reduced food costs by 15% through strategic vendor negotiations and inventory control.
- Trained new catering staff on offshore safety protocols, hygiene standards, and customer service excellence.
Catering Coordinator / Chef (Offshore)
Aramark
Abudhabi, UAE
01.2010 - 03.2020
- Led kitchen operations on drilling rigs and FPSOs, ensuring timely meal services under strict deadlines.
- Ensured compliance with marine catering regulations and allergy management protocols.
- Assisted in emergency response planning, including food supply contingency strategies during adverse weather conditions.
- Assisted in budget preparation and financial planning procedures.
- Troubleshot potential problems before escalation, preventing major disruptions.
- Handled administrative tasks, freeing up time for senior staff members.
- Collaborated across departments for strategic planning purposes.
- Explored new opportunities whilst maintaining focus on core responsibilities.
Catering Supervisor
RAK Ceramics
Ras Al Khaimah
11.2007 - 12.2009
- Efficiently managed staffing schedules to prevent service disruptions.
- Maintained cleanliness in all catering areas to ensure safe, hygienic environment.
- Implemented health and safety regulations diligently to uphold workplace security.
- Streamlined workflow through meticulous planning, facilitating smooth operations.
- Established strong relationships with clients by demonstrating professional courtesy.
- Addressed customer complaints promptly to enhance satisfaction levels.
- Coordinated with vendors to secure freshest ingredients for menu items.
- Trained new staff members on company procedures, ensuring consistent service standards.
- Created attractive food presentations to entice customers.
Banquet Supervisor
Lumbini Garden
Bangalore
03.2004 - 10.2005
- Managed live Food Court operations, ensuring compliance with HACCP and cleanliness standards.
- Coordinated banquet functions, overseeing client interactions and event execution.
- Prepared hot and cold dishes in accordance with health and food hygiene legislation.
- Supervised sanitisation protocols to uphold hygienic environments for staff and customers.
- Handled complaints professionally, preserving positive image of establishment.
- Liaised with kitchen teams to create innovative, seasonal menus enhancing customer appeal.
- Monitored restaurant performance, identifying and implementing initiatives for improvement.
- Recruited and trained high-performing team members to deliver exceptional customer service.
Housekeeping Supervisor
The Capitol Hotel
Bangalore
12.2002 - 07.2003
- Streamlined communication between front office and housekeeping to enhance operational efficiency.
- Updated room status on hotel software post-cleaning, reducing turnaround time.
- Supervised daily housekeeping operations, ensuring optimal staff performance.
- Implemented eco-friendly cleaning practices to support sustainability initiatives.
- Developed efficient rosters, maximising workforce utilisation while minimising overtime costs.
- Conducted regular inspections of rooms and public areas, maintaining high hygiene standards.
- Resolved guest complaints promptly to uphold customer relations and reputation.
- Organised training sessions for new recruits, accelerating onboarding process.
Education
Certificate of Higher Education - Diploma In Food Safety
Alison
Mount Carmel 06.2022 - 07.2023
Certificate of course completion - Hotel Management
Indian Institute of Catering Technology & Hotel Management
ThanjavurCertificate of Higher Education - ISO 22000:2018-Elements Of Food Safety Management (FSMS)
Alison
Ireland 04.2001 - 07.2023
Certificate of Higher Education - HACCP Food Safety System for Restaurants and Other Catering Services
Alison
Mount CarmelSkills
- Offshore & On Shore catering management
- Logistics and supply chain coordination
- Budgeting and cost control
- HSE compliance
- Vendor and stakeholder management
- Team leadership and training
- Menu planning and nutrition
- Crisis and conflict resolution
Certification
- Allergic & Food Intolerant Customers 2, Aramark, 2022
- Allergens Nominated Person Training and Quiz, Aramark, 2022
- BOSIET with EBS, 93285700060721435704
- Level 3, Food Safety and Hygiene for Supervisors, 9657
- Basic Hydrogen Sulphide Training, 93289014300621435701
- Certificate of Security Training for seafarers with designated security duties, Marine Officers’ Training Academy, 2015
- Certificate of Personal Safety and Social Responsibilities, Marine Officers’ Training Academy, 2017
- Certificate of Fire Prevention and Fire Fighting, Marine Officers’ Training Academy, 2022
- Certificate of Proficiency in Elementary First Aid, Marine Officers’ Training Academy, 2017
- Certificate of Personal Survival Techniques, Marine Officers’ Training Academy, 2022
- Certificate of course completion, Indian Institute of Catering Technology & Hotel Management, 2001
Languages
English
Malayalam
Hindi
Arabic
Personal Information
Date of birth: 03/17/82
Accomplishments
- Recognized for exceptional service delivery and unwavering commitment to safety, fostering a secure environment.
- Set a high standard for dedication and operational excellence, serving as a benchmark for peers.
Contribution Towards a Safer Working Environment Award
Zamil Offshore | 2024
Award for Achievement – [Conntrak, 2024]
Custom
- Offshore catering management
- Budgeting and cost control
- logistics coordination
- team leadership
- menu planning
Timeline
Project Manager, Catering Services
Conntrak
10.2023 - Current
Certificate of Higher Education - Diploma In Food Safety
Alison
06.2022 - 07.2023
Senior Catering Supervisor
Aramark Gulf
03.2020 - 10.2023
Catering Coordinator / Chef (Offshore)
Aramark
01.2010 - 03.2020
Catering Supervisor
RAK Ceramics
11.2007 - 12.2009
Banquet Supervisor
Lumbini Garden
03.2004 - 10.2005
Housekeeping Supervisor
The Capitol Hotel
12.2002 - 07.2003
Certificate of Higher Education - ISO 22000:2018-Elements Of Food Safety Management (FSMS)
Alison
04.2001 - 07.2023
Certificate of course completion - Hotel Management
Indian Institute of Catering Technology & Hotel Management
Certificate of Higher Education - HACCP Food Safety System for Restaurants and Other Catering Services
Alison
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