Morgane PAIN
Paris
Summary
Enthusiastic and motivated third-year student in the Grande École program at IESEG, with a strong foundation in business engineering. I am eager to apply my academic knowledge in a dynamic real-world setting. Seeking opportunities in the real estate sector to leverage and expand my skills, with a passion for contributing to the intricacies of the industry. Keen on embracing challenges and dedicated to making meaningful contributions to the world of real estate through strategic thinking and collaborative problem-solving. As such, I am actively seeking a 4-month internship opportunity from April 15th to August 10th to deepen my understanding and contribute to the realm of real estate.
Overview
2
2
years of professional experience
Work History
Sales Associate
Publicis Group
Paris 8e
04.2023 - 07.2023
- Director of the "Roland Garros" tennis tournament operation (merchandising, inventory, restocking, customer advice)
- Implementation of sales strategies
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Helped customers find specific products, answered questions, and offered product advice.
Hostess Manager
Big Mamma group
Paris 9e
09.2022 - 01.2024
- Monitored seating arrangements to maximize table utilization and minimize wait time. (500 clients/day)
- Resolved any complaints or issues with customers quickly and professionally.
- Maintained records of reservations, cancellations, special requests, no-shows.
- Answered telephone to provide dining information and take reservations.
- Reviewed customer feedback surveys regularly to identify areas where improvements could be made.
- Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
Restaurant Hostess
Brasserie Le Fouquet's
Paris
05.2022 - 07.2022
- Greeted customers and escorted them to their tables.
- Share the historical facts about the place with clients
- Maintain excellent relationships with customers with confidentiality and discretion
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Sales Advisor
Polo Ralph Lauren
Paris - La Madelaine
03.2022 - 04.2022
- Assisted customers with product selection, sizing and styling.
- Continuously met sales goals via strategic prospecting.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
Education
MBA - Business Engineering
IESEG - School of Management
06-2026
ITESM - Guadalajara - Semester abroad
Tecnologico De Monterrey
01.2024
European Baccalaureate - High School Diploma
Lycée Jean Paul II
06.2021
Skills
- Product Sales
- Relationship Selling
- Sales Goals Attainment
- Written and Oral Communication Skills
- Outgoing Personality
- Customer Service
- Positive and Professional
- Fluent English
Languages
French
First Language
English
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
Accomplishments
- Exchange year in Wilmington, NC : At the age of 15 I decided to leave my home country to study and learn english in America in a host family for a year.
- English tutor : I have been an english teacher/tutor for french people for the last 3 years sharing my knowledge and advice.
Timeline
Sales Associate
Publicis Group
04.2023 - 07.2023
Hostess Manager
Big Mamma group
09.2022 - 01.2024
Restaurant Hostess
Brasserie Le Fouquet's
05.2022 - 07.2022
Sales Advisor
Polo Ralph Lauren
03.2022 - 04.2022
MBA - Business Engineering
IESEG - School of Management
ITESM - Guadalajara - Semester abroad
Tecnologico De Monterrey
European Baccalaureate - High School Diploma
Lycée Jean Paul II
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