Mohsen Jhair
Tyre
Summary
Motivated and responsible professional with extensive experience in stock management and warehouse organization in Abidjan, seeking a full-time opportunity to leverage my skills in logistics, inventory control, and team leadership. Eager to contribute to a dynamic organization by applying my expertise in optimizing warehouse operations and delivery systems, alongside my strong customer service and management experience.
Overview
8
8
years of professional experience
Work History
Stock Manager & Warehouse Organizer
Abidjan
01.2023 - Current
- Manage inventory control, receiving, and sending warehouse items to ensure stock accuracy and availability
- Organize and oversee truck schedules and logistics to optimize delivery operations
- Ensure timely and efficient handling of warehouse items, maintaining a smooth workflow
- Supervised loading and unloading processes, ensuring safety and accuracy.
Supervisor/ Customer Service Manager
Matar Shopping Stores
10.2018 - Current
- Promote and sell products to both existing and prospective customers through relationship-based sales approaches
- Managed financial transactions and ensured accurate record-keeping
- Developed and maintained a customer value plan, focusing on increasing customer loyalty and sales opportunities
- Led employee training initiatives to ensure smooth customer service operations
- Assisted in maintaining inventory levels and ensuring stock availability
- Delivered high-quality customer service, consistently meeting customer satisfaction benchmarks.
Sales Part Manager
Mercedes-Benz
06.2016 - 09.2018
- Acted as the primary point of contact for customer requests and complaints, resolving issues efficiently
- Sold spare parts and replacement equipment to customers both in-store and in the repair shop
- Conducted monthly sales and inventory analysis, ensuring profitability
- Recognized as the top sales representative based on customer satisfaction and sales performance
- Provided expert advice to customers on the most appropriate parts for their needs.
Education
TS1 -
Centre For Innovation And Technology
01.2018
Training Certificate -
Mercedes-Benz GFT
01.2018
Business and Sales Administration -
Jabal Amel Professional Foundation
01.2017
BT3 in Electromechanics -
Jabal Amel Professional Foundation
01.2016
Skills
- Inventory and Warehouse Management
- Customer Relationship Management
- Sales Analysis and Inventory Management
- Team Leadership and Employee Training
- Proficient in Microsoft Office (Excel, PowerPoint, Word, Access), C Programming
- Excellent verbal and written communication skills
- Adaptable, flexible with working hours, and comfortable in high-pressure environments
Languages
- Arabic, Native
- English, Fluent
- French, Fluent
- Congo Language, Intermediate
Timeline
Stock Manager & Warehouse Organizer
01.2023 - Current
Supervisor/ Customer Service Manager
Matar Shopping Stores
10.2018 - Current
Sales Part Manager
Mercedes-Benz
06.2016 - 09.2018
TS1 -
Centre For Innovation And Technology
Training Certificate -
Mercedes-Benz GFT
Business and Sales Administration -
Jabal Amel Professional Foundation
BT3 in Electromechanics -
Jabal Amel Professional Foundation
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