Mohammed Noor Ullah Khan
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
4
4
years of professional experience
Work History
Telemarketer
Europ Assistance
04.2023 - 06.2023
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Completed daily and weekly sales reporting using assigned tools.
- Recorded contact information of customers and potential customers in internal database.
Sales Consultant
Sitel Group
02.2022 - 07.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Telesales Executive
SFR Morocco
09.2021 - 12.2021
- Educated customers on product and service benefits, explaining features and answering questions.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Overcame objections using friendly, persuasive strategies.
- Implemented upselling techniques to increase revenue and move product.
Merchandiser
Carrefour France
03.2020 - 07.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Sales Executive
SARL RBK
01.2019 - 03.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
Education
No Degree - Data Science
University of Toronto
Toronto Canada12.2022
No Degree - Data Analytics
Google
Paris France02.2022
High School Diploma -
ITEC
Paris France06.2018
Skills
- Complex Problem-Solving
- Model Building
- Vendor Relations
- Online Systems
- Customer Buying Habits
- Display Resetting
- Customer Relationship Management
- Online Help
- Stock Rotation
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
Telemarketer
Europ Assistance
04.2023 - 06.2023
Sales Consultant
Sitel Group
02.2022 - 07.2022
Telesales Executive
SFR Morocco
09.2021 - 12.2021
Merchandiser
Carrefour France
03.2020 - 07.2020
Sales Executive
SARL RBK
01.2019 - 03.2020
No Degree - Data Science
University of Toronto
No Degree - Data Analytics
Google
High School Diploma -
ITEC
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