MOHAMMED YAZID ESSAIRY
Toulouse
Profil professionnel
Customer-focused professional with experience in travel, customer relations and international business. I’m interested in working in multicultural environments, meeting people from different backgrounds and learning .
Fluent in French and English, adaptable and comfortable interacting with people from diverse cultures. I am looking to bring this experience and passion for customer service to Emirates as a Cabin Crew member
Vue d'ensemble
3
3
Languages
5
5
years of post-secondary education
6
6
years of professional experience
Expérience
Sales Manager
TRAVEL SQUARE AGENCY
Casablanca
2022.12 - 2025.06
- Supported customers throughout travel experience, ensuring high service level and attention to detail.
- Enhanced overall customer experience by identifying and addressing customer expectations.
- Coordinated marketing and commercial activities to align with strategic goals.
- Participated in international events and trade fairs.
- Developed lead generation and communication campaigns using digital tools.
- Performed market and competitor research to enhance strategic planning.
- Contributed to major international travel-related campaigns, including the FIFA World Cup Qatar 2022 and Africa Cup of Nations Côte d'Ivoire 2023.
Assistant Project Manager
GLOBAL BÉTON
El Jadida
2019.06 - 2019.08
- Planned, organized, and monitored project activities to facilitate timely completion and adherence to objectives.
- Coordinated project activities and tracked daily operations to ensure alignment with project goals.
- Completed internship at observatory, contributing to various research tasks that supported ongoing projects.
Formation
Master 2 - Entrepreneurship
ESG BUSINESS SCHOOL
Toulouse 2020.01 - 2022.01
Bachelor - Marketing & Business
ESG BUSINESS SCHOOL
Toulouse 2017.01 - 2020.01
Compétences
- Global customer relations
- Market awareness
- Problem Solving
- Time organization
- Adaptability & Flexibility
- Collaborative teamwork
- Communication & Interpersonal Skills
- Professional image
Language
French: Fluent / Native-level professional proficiency
English: Professional proficiency — TOEIC 810
Arabic: Native
ADDITIONAL INFORMATION
- International exposure through travel, professional activities and multicultural environments
- Experience in tourism and customer-oriented services
- Comfortable working with international teams and diverse profiles
Chronologie
Sales Manager
TRAVEL SQUARE AGENCY
2022.12 - 2025.06
Master 2 - Entrepreneurship
ESG BUSINESS SCHOOL
2020.01 - 2022.01
Assistant Project Manager
GLOBAL BÉTON
2019.06 - 2019.08
Bachelor - Marketing & Business
ESG BUSINESS SCHOOL
2017.01 - 2020.01