Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic

Mohammad Tabei

Tehran

Summary

Well Organized and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Developing and maintaining company's culture by reinforcing our mission, emphasizing values, recognize employee achievements and contributions. Detail-oriented team leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HR Manager

RPP Express Inc
03.2021 - 09.2023
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Decision-making and implementation of HR policies, procedures, programs and functions.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.

Client Communications Specialist

Truckers National Insurance
08.2022 - 08.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Dealt with sales, marketing, and management teams to develop solutions.
  • Delivered exceptional customer service to every customer by leveraging knowledge of services and creating positive experiences.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Built and managed relationships with key clients and partners to drive growth.

Carrier Relationship Manager

Rainier Transportation Inc
03.2022 - 02.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and carriers through account development.
  • Maintained professional, organized, and safe environment for carriers.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Communicated clearly with sales team, carriers and to keep everyone on same page and working toward established business goals.

Education

Bachelor - International Economics

National Technical University of Ukraine Kyiv

Skills

  • Organizational Development
  • Performance Management
  • Business Planning
  • Staff Management
  • Organizational Development
  • Recruitment
  • Leadership Development
  • Consultative Sales
  • Ability to negotiate,motivate and influence others
  • Strong customer service and relationship building skills

Certification

  • Supply chain management
  • The science of leadership
  • productivity and time management
  • Diploma course in human resources management

Projects



Insurance Project


Developed an insurance agency from the ground up focusing on covering commercial insurance for truckers that sold more than 300 policies in a year, implementing new sales methods and finding high potential customers, managed the teams openly and transparently and set goals for both sales team and customer relation team, supervised the performance of our teams and increased our core states (states that we could sell insurance policies directly) from 9 to 42 states in all over the US.


Drayage project

Established a new Drayage department from scratch as a team leader that managed to deliver thousands of containers using the fleet of trusted and professional truckers, signed contracts with hundreds of truckers, met with all the timelines of imports and exports by monitoring and supporting the process by time management and following all the protocols to prevent any delays, negotiating with the consignees and carriers in order to get the best fee for both sides and handled all the issues happened in ports and terminals in order to load or unload the containers and deliver it on time with the customers satisfaction.

Languages

English
Full Professional
Russian
Limited Working
Turkish
Limited Working
French
Elementary

Timeline

Client Communications Specialist

Truckers National Insurance
08.2022 - 08.2023

Carrier Relationship Manager

Rainier Transportation Inc
03.2022 - 02.2023

HR Manager

RPP Express Inc
03.2021 - 09.2023

Bachelor - International Economics

National Technical University of Ukraine Kyiv
Mohammad Tabei