Mohamed Yoosuf Bathuru Rahman
DEIRA , DUBAI
Summary
Dynamic professional with a proven track record in visual merchandising and technician support, notably at State Bank of India. Excelled in developing organizational policies and enhancing product standardization, demonstrating exceptional problem-solving skills and the ability to maintain composure under pressure. Skilled in upselling strategies and order fulfillment, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Shop Assistant
Hasimpex Trading LLC
07.2024 - Current
- Greeted customers entering store and offered assistance with requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Checked incoming orders and organized new stock.
- Remained calm and composed in tense situations involving angry or upset customers.
Field Supervisor
Jeju Green Tangerine
12.2020 - 09.2022
- Investigated issues and developed effective solutions.
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Evaluated performance and progress, and made proactive adjustments.
Store Assistant
Jeju Dongwon Coperative Association
08.2017 - 12.2019
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Unit Manager
State Bank of India
06.2011 - 10.2015
- Evaluated project success using quality improvement tools, highlighting growth areas.
- Mitigated risk factors by implementing proper control measures.
- Regularly reported progress updates to senior management, kept them informed of any major developments.
- Developed organisational policies for administrative oversight and internal controls.
- Devised staff succession plans to enable professional development.
- Drafted procedural statements and guidelines for company-wide use.
- Created digital file classification system for company-wide use.
- Facilitated weekly Quality Assurance (QA) meetings to highlight and address product standardisation issues.
Education
Certificate Of Technical Studies - Hardware And Networking
Apollo Institute
Chennai , India 05.2009
Bachelor Of Engineering Technology - Computer Engineering
Mohamed Sathak Engineering College
Kilakarai , Ramanathapuram, India 05.2007
HSC - Higher Schooling
Syed Ammal Higher Secondary School
Ramanathapuram, India03.2003
SSLC - Schooling
Arabi Oliyullah High School
Puduvalasai , Ramanathapuram, India04.2001
Skills
- Technician support
- Visual merchandising
- Order fulfillment
- Upselling strategies
Languages
Tamil
Bilingual or Proficient (C2)
Korean
Intermediate (B1)
English
Intermediate (B1)
Arabic
Beginner (A1)
Timeline
Shop Assistant
Hasimpex Trading LLC
07.2024 - Current
Field Supervisor
Jeju Green Tangerine
12.2020 - 09.2022
Store Assistant
Jeju Dongwon Coperative Association
08.2017 - 12.2019
Unit Manager
State Bank of India
06.2011 - 10.2015
Certificate Of Technical Studies - Hardware And Networking
Apollo Institute
Bachelor Of Engineering Technology - Computer Engineering
Mohamed Sathak Engineering College
HSC - Higher Schooling
Syed Ammal Higher Secondary School
SSLC - Schooling
Arabi Oliyullah High School
Similar Profiles
Chetan SharmaChetan Sharma
FINANCE MANAGER at PARK N SHOP LLC / CHETNA TRADING LLCFINANCE MANAGER at PARK N SHOP LLC / CHETNA TRADING LLC
Veena Janies DsouzaVeena Janies Dsouza
Administrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLCAdministrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLC
Sudeesh V KSudeesh V K
Automotive Technician at AI NABOODAH GROUP LLC (Swaidan Trading LLC)Automotive Technician at AI NABOODAH GROUP LLC (Swaidan Trading LLC)