MICHELE MBESSE
Hayange
Summary
Dedicated and detail-oriented Business Analyst. Extensive experience in data analysis and project management within the financial industry and insurances. Proven track records of delivering high-quality solutions that meet business objectives and regulatory requirements. Skilled in communication, collaboration, and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
DATAFAB Luxembourg
Luxembourg
10.2023 - Current
- Developed financial models and forecasts to support business decisions inside the consulting firm
- Worked in the development of the consulting firm : training of consultants in Business analyst, training in project manager
MOE and AMOA/Business Analyst
BPCE-SI
11.2022 - 10.2023
- Prepared schedules and contributed to organizational notes
- Exploited logs and processed reports to monitor system performance and identify areas for improvement
- Managed and produced standard production activity documentation, maintaining comprehensive records of project activities and outcomes
- Communicated with business stakeholders and N3 team members through publication of production reports, fostering transparency and collaboration
- Managed remediation action plans in collaboration with MOA and N3 business teams, addressing issues and implementing solutions to improve efficiency and effectiveness
- Gathered business requirements, conducted impact studies, and drafted functional and technical specifications to guide system development and enhancements
- Assisted the Product Owner and Scrum Master in preparing and conducting agile instances
- Analyzed and monitored production incidents
- Participated in the testing phase of market risk systems and models
- Conducted banking approvals for the fifty establishments comprising BPCE, coordinating with Natixis CIB to ensure regulatory compliance
- Created and validated acceptance reports, including technical tests, functional tests, and business acceptance testing
- Enriched the data dictionary and operational procedures, providing SQL queries and incident resolution solutions to improve data quality and operational efficiency
- Monitored the enrichment work of the RACI model
- Wrote change management documents and edited steering committee and project committee reports to communicate project status and updates effectively
- Explored large amounts of data to extract relevant information using SQL querying, Python scripts, and Shell script creation, and created dashboards using PowerBI for data visualization
- Monitored the execution of PERL batch programs on a Linux server to ensure smooth operation of systems and processes
- Successfully oversaw the migration of cross-functional applications to Porto, managing the transition process and minimizing disruptions
- Tracked application developments and new topics driven by business and IT
- Conducted training sessions for teams
IT Business Analyst / Data Project Manager
SOCIETE GENERALE PRIVATE BANKING
09.2021 - 09.2022
- Meet up regulatory constraints set by the law, create and monitor the application maintenance of the bank's group referentials
- Studied and understood Société Générale's information system structure
- Monitored the implementation of reference data and their continuous improvement
- Drafted functional and technical specifications
- Designed and managed the project backlog
- Compiled summaries and formalized deliverables
- Developed business test scenarios and executed tests
- Reported anomalies and facilitated workshops.
DATA ANALYST
Freelance - Asset Management & Private Banking
11.2019 - 08.2021
- Within the institutional investor sector (pension and provident funds, banks and insurance companies, large corporations, mutuals, associations, and foundations), implementing data governance and fostering a data-driven culture
- Managed over 1000 dedicated funds in partnership with institutional investors, covering various expertise areas such as fixed income, equities, and diversified portfolios
- Provided daily support to sales representatives in client interactions and follow-up
- Collected and aggregated data from diverse internal and external sources, including market data, financial data, and customer data
- Monitored performance metrics, including interest rates and equities, and provided insights to portfolio managers and internal stakeholders
- Created regular reports and data visualizations to communicate analysis results effectively to clients and internal teams
- Prepared reports and conducted face-to-face meetings with investors to discuss dedicated fund performance and strategies
- Evaluated model performance and adjusted parameters as needed based on analysis results
- Managed projects related to data analysis, including goal setting, resource planning, and progress monitoring
- Organized institutional client events to foster relationships and promote business opportunities
- Identified and tracked clients and prospects to support sales efforts
- Ensured accuracy and completeness of databases through regular updates and maintenance.
Business Analyst/Data Analyst
Freelance- Banking client
10.2018 - 11.2019
- Implemented data governance principles to ensure the quality of data from collection to utilization
- Demonstrated technical and functional expertise in the CRM tool, specializing in Microsoft Dynamics CRM
- Translated user needs into technical features, ensuring alignment with organizational goals and objectives
- Contributed to the definition and final validation of functionalities implemented in the CRM tool, ensuring user satisfaction and system effectiveness
- Reviewed and corrected specifications, documenting procedures to maintain clarity and consistency in system operations
- Reported functional or integration bugs related to the S2i Information System in Jira, tracking and prioritizing tickets during Sprint Planning for efficient resolution
- Implemented temporary workaround solutions for urgent technical issues, minimizing disruption to business operations
- Validated features during the User Acceptance Testing (UAT) phase, ensuring compliance with user requirements and system specifications
- Provided daily support and training to Front, Client Data/KYC team Compliance teams in both French and English languages, facilitating user adoption and proficiency
- Conducted change management activities, including workshops and gathering user feedback to drive continuous improvement and user satisfaction
- Collected, cleaned, and organized data from various internal and external sources, including financial, economic, and monetary data
- Conducted exploratory analyses to understand the structure and quality of the data, identifying patterns and anomalies
- Produced reports and visualizations to present analysis results to stakeholders, facilitating data-driven decision-making
- Evaluated model performance and proposed improvements as needed to enhance accuracy and efficiency
- Participated in studies to support the strategic objectives of the institution, providing data-driven insights and recommendations
- Efficiently managed projects related to data analysis, including goal definition, resource planning, progress monitoring, and communication of results to stakeholders.
Risk Management / Permanent Control and Solvency 2 Governance
ALLIANZ IARD
09.2017 - 09.2018
- Meet the ACPR requirements regarding Solvency and continuous improvement of testing conducted in the Permanent Control Finance Unit
- Collaborated with stakeholders to understand business requirements and translate them into functional specifications
- Processed documentation using BPMN
- Organized and facilitated workshops with operational experts to identify and address risk scenarios
- Led the development and implementation of the Operational Risk Model, including scenario selection, assessment, and monitoring of operational losses
- Conducted Risk Control Self-Assessment (RCSA) analysis to evaluate operational risk controls
- Implemented Robotic Process Automation (RPA) solutions to streamline business processes, including identifying suitable use cases, designing workflows, and writing functional specifications
- Collaborated with RPA developers to configure, test, and deploy robots, ensuring smooth implementation and resolving any issues
- Provided stakeholder awareness and training on automation benefits, facilitating the transition to new automated processes
- Adated quickly to changing priorities and unexpected changes, maintaining flexibility
- Managed continuous maintenance of RPA robots to ensure ongoing efficiency and effectiveness
- Implemented Data Quality Framework in compliance with Solvency regulations, including governance, mapping, quality indicators, and training initiatives
- Served as the reference for Allianz France Risk Governance Tool (ORGS / Open Pages), coordinating with Group Risk, providing functional support, and overseeing administration, testing, training, and user support
- Managed data quality framework for Allianz France, coordinating steering committee activities, monitoring indicators, and leading data remediation and improvement plans
- Contributed to the writing of the FFA S2 Data Quality White Paper
- Managed ACPR Data Quality Control on a daily basis
- Conducted risk mapping of Finance Unit processes, evaluated control devices, and organized and monitored the execution of annual test plans
- Daily work with IT and business.
Middle Office Manager
HSBC GLOBAL ASSET MANAGEMENT
01.2016 - 06.2016
- Within a demanding regulatory environment, managed a wide range of financial products, including securities and collective investment schemes (UCITS)
- Validated and processed transactions related to equity and bond mutual funds, ensuring accuracy and compliance with regulatory standards
- Monitored transaction flows and resolved operational issues as needed to maintain smooth operations
- Analyzed and monitored risk limits for equity, bond, and mutual fund portfolios, reporting any discrepancies or anomalies
- Evaluated and managed operational risks associated with transactions and fund positions
- Collected, verified, and maintained data related to fund positions and transactions to support decision-making processes and regulatory reporting
- Ensured that all operations and processes complied with financial regulations and company compliance standards
- Reconciled orders with transaction advices provided by custodians, verifying applied valuations
- Assisted internal and external auditors with compliance inquiries
- Provided operational support to portfolio managers by responding to information requests and assisting in the execution of investment strategies
- Identified opportunities for improving operational processes and contributed to the implementation of solutions to enhance efficiency and reduce risks, utilizing VBA programming where applicable.
Accounting and Internal Audit
TIGER TRADE
New York
09.2015 - 02.2016
- Supporting audit plans and contributing to business strategy development in accordance with US laws and regulations
- Verified the company's compliance with legislation and detected poor practices across the organization
- Evaluated the level of operational control within the company
- Analyzed company documents and results to identify areas for improvement
- Designed reports and implemented new procedures as necessary to enhance company operations
- Collaborated with managers and internal auditors to prepare audit work papers in accordance with US standards and requirements
- Assisted internal auditor in reviewing new operational systems prior to installation to ensure proper functionality, implementation, and condition
- Ensured new systems functioned properly, had adequate controls, and were properly documented
- Adjusted company strategy to optimize business results
- Engaged in discussions with management
- Developed internal audit plan spanning several months to a year
- Assisted marketing team in creating commercial presentations.
Education
Double Graduated in Banking, Funds, Markets & Data Performance - Specialization -
ICN Business School (France) - ESLSCA/ University of Sussex (United Kingdom)
01.2017
Skills
- Big Data
- Testing
- Data Visualization
- Financial Products: equities, bonds, mutual funds, derivatives, structured products
- Entrepreneurship
- Client-Centric Approach
- Fluent in English and French
Tools And Methods
XML, Python, SQL, PowerBI, VBA, Kafka, Aws, Tableau, Microsoft Visio, UML, BPMN, Windows, Linux, Yes, Yes, Yes, Oracle, Access, Dataiku, Alteryx, Agile Scrum
Personal Information
- Title: Data Analyst/Business Analyst/Project manager
- Work Permit: Luxembourg
Languages
- English, Fluent, professional expertise
- French, Fluent, Native
Affiliations
- Swimming
- Reading
- Theater
Certification
- AMF (Autorité des Marchés Financiers) 03/2014
- BLOOMBERG 05/2019
- Big Data – Spark 08/2022
- Scrum Product Owner 11/2023
- Software Tester Accreditor 12/2023
- Software Test Automator 12/2023
Timeline
Business Analyst
DATAFAB Luxembourg
10.2023 - Current
MOE and AMOA/Business Analyst
BPCE-SI
11.2022 - 10.2023
IT Business Analyst / Data Project Manager
SOCIETE GENERALE PRIVATE BANKING
09.2021 - 09.2022
DATA ANALYST
Freelance - Asset Management & Private Banking
11.2019 - 08.2021
Business Analyst/Data Analyst
Freelance- Banking client
10.2018 - 11.2019
Risk Management / Permanent Control and Solvency 2 Governance
ALLIANZ IARD
09.2017 - 09.2018
Middle Office Manager
HSBC GLOBAL ASSET MANAGEMENT
01.2016 - 06.2016
Accounting and Internal Audit
TIGER TRADE
09.2015 - 02.2016
Double Graduated in Banking, Funds, Markets & Data Performance - Specialization -
ICN Business School (France) - ESLSCA/ University of Sussex (United Kingdom)
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