Merouane HAMIDI
Distributor & Oversight Operation Manager
Rombas
Profil professionnel
Client & Investor Services Manager with over 20 years in the asset management industry, including 15+ years at JPMorgan SE Luxembourg.Strong track record in Transfer Agency operations, client relationship management, team leadership and cross fonctional project coordination. Trusted contact for hight-profile clients inluding BlackRock. Known for professionalism, reliability and client-oriented mindset.
Vue d'ensemble
26
26
years of professional experience
2
2
years of post-secondary education
Expérience
Oversight Manager
BNY
Luxembourg
2023.01 - 2025.03
- Coordinated the Workload across two different offshore locations of the BNY Alternative Fund business.
- Performing staffing review for 15 people .
- Planned and coordinated client-related activities across internal teams including AML.
Operation Service Delivery Manager
J.P. Morgan Bank
Luxembourg
2019.01 - 2022.12
- Primary TA contact for Institutional Clients in EMEA
- Oversight of service delivery, issue resolution and escalation
- Coordinqted with internql teams for an end to end client satisfaction
- Supported process improvements and quality initiatives
- Representing the JPM TA product during client board meetings
TA Strategic Project SME
J.P. Morgan Bank
Luxembourg
2017.01 - 2018.12
- Contributed to strategic system migration project
- Participated in workshops, testing, risk analysis and gap assessments
Pricing and Reporting Manager
J.P. Morgan Bank
Luxembourg
2013.01 - 2016.12
- Led a team of 9 people, managing fund pricing and daily cash flow reporting (400+ reports/ day) , 30 daily cut of time.
- Liaised with fund accountants, FX desk and custodians for query resolution
Distributor Help Desk Manager
J.P. Morgan Bank
Luxembourg
2010.01 - 2014.12
- Set up of a new TA service for JPM client prenium's distributors
- Managed client escalations and audit review
- Main point of contact for TA related issues
Agent Servicing Supervisor
J.P. Morgan Bank
Luxembourg
2006.07 - 2010.12
- Handled Trailer fees calculation and payments for all TA clients ($1B+/year)
Commission Representative
Templeton Global Investments
Luxembourg
1999.06 - 2006.06
- Processed retrocession calculation and payments
- Managed broker relations across different FT sales offices
Formation
Non degree student - Marketing
Clemson University, USA
Clemson 1998.09 - 1999.05
DUT - Sciences & Technology
Université de Metz
Metz 1996.09 - 1998.06
Compétences
- Transfer Agency - Client Services
- Operational Oversight
- Team Leadership
- Trailer Fees
- Project Management
Personnalisé
Merouane, HAMIDI, Distributor & Oversight Operation Manager, 0677558018, merouanehamidi@rocketmail.com, Francaise, 10 rue Anatole France, Rombas, 57120
Informations complémentaires
Soccer,
traveler,
snowboarding,
Langues
Anglais
Bilingue
Français
Langue maternelle
Italien
Intermédiaire
Chronologie
Oversight Manager
BNY
2023.01 - 2025.03
Operation Service Delivery Manager
J.P. Morgan Bank
2019.01 - 2022.12
TA Strategic Project SME
J.P. Morgan Bank
2017.01 - 2018.12
Pricing and Reporting Manager
J.P. Morgan Bank
2013.01 - 2016.12
Distributor Help Desk Manager
J.P. Morgan Bank
2010.01 - 2014.12
Agent Servicing Supervisor
J.P. Morgan Bank
2006.07 - 2010.12
Commission Representative
Templeton Global Investments
1999.06 - 2006.06
Non degree student - Marketing
Clemson University, USA
1998.09 - 1999.05
DUT - Sciences & Technology
Université de Metz
1996.09 - 1998.06