Merouane HAMIDI
Distributor & Oversight Operation Manager
Rombas
Profil professionnel
Client & Investor Services Manager with over 20 years in the asset management industry, including 15+ years at JPMorgan SE Luxembourg.Strong track record in Transfer Agency operations, client relationship management, team leadership and cross fonctional project coordination. Trusted contact for hight-profile clients inluding BlackRock. Known for professionalism, reliability and client-oriented mindset.
Vue d'ensemble
26
26
years of professional experience
2
2
years of post-secondary education
Expérience
Oversight Manager
BNY
Luxembourg
01.2023 - 03.2025
- Coordinated the Workload across two different offshore locations of the BNY Alternative Fund business.
- Performing staffing review for 15 people .
- Planned and coordinated client-related activities across internal teams including AML.
Operation Service Delivery Manager
J.P. Morgan Bank
Luxembourg
01.2019 - 12.2022
- Primary TA contact for Institutional Clients in EMEA
- Oversight of service delivery, issue resolution and escalation
- Coordinqted with internql teams for an end to end client satisfaction
- Supported process improvements and quality initiatives
- Representing the JPM TA product during client board meetings
TA Strategic Project SME
J.P. Morgan Bank
Luxembourg
01.2017 - 12.2018
- Contributed to strategic system migration project
- Participated in workshops, testing, risk analysis and gap assessments
Pricing and Reporting Manager
J.P. Morgan Bank
Luxembourg
01.2013 - 12.2016
- Led a team of 9 people, managing fund pricing and daily cash flow reporting (400+ reports/ day) , 30 daily cut of time.
- Liaised with fund accountants, FX desk and custodians for query resolution
Distributor Help Desk Manager
J.P. Morgan Bank
Luxembourg
01.2010 - 12.2014
- Set up of a new TA service for JPM client prenium's distributors
- Managed client escalations and audit review
- Main point of contact for TA related issues
Agent Servicing Supervisor
J.P. Morgan Bank
Luxembourg
07.2006 - 12.2010
- Handled Trailer fees calculation and payments for all TA clients ($1B+/year)
Commission Representative
Templeton Global Investments
Luxembourg
06.1999 - 06.2006
- Processed retrocession calculation and payments
- Managed broker relations across different FT sales offices
Formation
Non degree student - Marketing
Clemson University, USA
Clemson 09.1998 - 05.1999
DUT - Sciences & Technology
Université de Metz
Metz 09.1996 - 06.1998
Compétences
- Transfer Agency - Client Services
- Operational Oversight
- Team Leadership
- Trailer Fees
- Project Management
Personnalisé
Merouane, HAMIDI, Distributor & Oversight Operation Manager, 0677558018, merouanehamidi@rocketmail.com, Francaise, 10 rue Anatole France, Rombas, 57120
Informations complémentaires
Soccer,
traveler,
snowboarding,
Langues
Anglais
Bilingue
Français
Langue maternelle
Italien
Intermédiaire
Chronologie
Oversight Manager
BNY
01.2023 - 03.2025
Operation Service Delivery Manager
J.P. Morgan Bank
01.2019 - 12.2022
TA Strategic Project SME
J.P. Morgan Bank
01.2017 - 12.2018
Pricing and Reporting Manager
J.P. Morgan Bank
01.2013 - 12.2016
Distributor Help Desk Manager
J.P. Morgan Bank
01.2010 - 12.2014
Agent Servicing Supervisor
J.P. Morgan Bank
07.2006 - 12.2010
Commission Representative
Templeton Global Investments
06.1999 - 06.2006
Non degree student - Marketing
Clemson University, USA
09.1998 - 05.1999
DUT - Sciences & Technology
Université de Metz
09.1996 - 06.1998