Menna Salem

• Suppliers' relationship management.
• Customer service, advertising & process monitoring from cart to delivery wit a low-cost framework.
• Social media monitoring, purchase order processing & delivery company management.
• In-House Marketing through creative designs, video editing, content creation & advertising in different platforms.
• Enhancing Sales strategies to increase profits.
• Ensuring execution with the utmost professionalism and efficiency in order to maintain competitiveness and exceed customer expectations.
• Reaching almost 20k followers on social media, managing more than 1000 orders.

- Addressing clients' needs and complaints.

- Attracting and introducing new customers to the academy's culture, policies, and diplomas.

- Drafting contracts between the academy and new clients.

- Managing the academy's courses, staff, and orders.

- Handling purchase orders and liaising with suppliers.

- Organizing tasks and maintaining records.

- Preparing daily reports and presentations.

- Submitting requests on the system.

- Monitoring social media activities.

- Utilizing Microsoft Office tools such as Excel, Word, and PowerPoint for daily tasks.

- Coordinating events.

• Responsible for innovating, designing & executing events to influence kids,

care givers & public through social media company channels.

• Rehabilitate kids with auditory disabilities to better communicate with the

world.

• Drive societal/economical impact by enhancing these kids’ productivity.
• Content creation starting from developing curriculums, localizing modules through multiple communication channels.
• Social media content creation & moderation.
• Translate Books from English to Arabic.
• Making Videos "story & songs".

o Designing performances for the kids in special occasions.

Free-Lancing Rehabilitation Specialist;

• Down’s Syndrome
• ADHD
• Autism
• Mental Retardation
• Learning Disabilities
• Cranial Disabilities
• Hearing/ Learning /Talking & Speech Disabilities.

• Evaluating, motivating, developing and monitoring members
• Coordinator for HR recruitment committee and make feedbacks
• Attended HR course by Exxon Mobil company.