MEHDI SAADAOUI
SALES AND RESERVATION EXECUTIVE
FRANCE
Summary
A self motivated individual with proven excellent interpersonal and communication skills. Educational background included a BA Honors in Hospitality and Travel Management from Coventry University in Cannes.Hardworking and passionate job seeker with caring attitude while keeping in mind the optimization of the company revenue.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Sales and Reservation Executive
Mercure Hotel Cannes -Accor Group
Cannes
2022.06 - Current
- Make reservation and managed online booking.
- Assist guests and travel partners with questions throughout entire booking cycle.
- Collaboration closely with the sales department for booking for special & corporate events.
- Provided high level of customer service with each guest.
Guest Relations Assistant
Cannes Film Festival
Cannes
2022.05 - 2022.05
- Assist guests, VIP and celebrities, with high degree of respect for privacy.
- Main point of contact between VIP guests and the press office for information and advise.
- Screening VIP guests for the press office access and meetings.
Reservation Assistant
K&S Prestige Rental, Cannes
Mandelieu
2020.06 - 2020.09
- Load new properties on different booking platforms
- Make and managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Provided customers with information about availability, pricing, essential travel information, medical and visa requirements.
Logistics and Customer
International Tourism Forum- Carlton International
Cannes
2019.12 - 2019.12
- Handled customer inquiries and concerns.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used coordination and planning skills to achieve results according to company target.
Education
Bachelor of Arts - International Tourism & Hospitality Management
Coventry University
Cannes, France 2021.09 - 2022.05
Skills
Excellent communication skills
Timeline
Sales and Reservation Executive
Mercure Hotel Cannes -Accor Group
2022.06 - Current
Guest Relations Assistant
Cannes Film Festival
2022.05 - 2022.05
Bachelor of Arts - International Tourism & Hospitality Management
Coventry University
2021.09 - 2022.05
Reservation Assistant
K&S Prestige Rental, Cannes
2020.06 - 2020.09
Logistics and Customer
International Tourism Forum- Carlton International
2019.12 - 2019.12
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