MAYA EBIOWEI
Surrey
Summary
Motivated professional with diverse experience in retail, hospitality, and research. Demonstrated ability to build strong customer relationships and resolve challenges in fast-paced settings. Achieved consistent success in exceeding performance targets and enhancing customer satisfaction. Currently pursuing an undergraduate degree in Business Analytics and Management, integrating customer service expertise with analytical skills.
Overview
3
3
years of professional experience
Work history
Consumer Telephone Interviewer
IFF Research
London
09.2025 - 09.2025
- Conduct structured telephone interviews to gather accurate data for national market and social research projects.
- Built rapport with participants, encouraged engagement, and consistently exceeded daily/weekly performance targets.
- Ensured GDPR compliance and accurate data recording using CATI software.
Sales Assistant
Accessorize
Gatwick, England
04.2024 - 09.2025
- Deliver first-class customer service in a busy airport retail setting, assisting international customers with product selection and purchases.
- Consistently recognised for approachable service, driving positive customer feedback.
Food & Breakfast Team Member
GLH Group (Clermont Hotel)
London
06.2022 - 10.2022
- Delivered excellent service to diverse guests in a busy 4-star hotel.
- Maintained high standards of cleanliness and presentation in dining areas.
- Developed strong teamwork and multitasking skills in a fast-paced hospitality environment.
Education
Undergraduate Degree - Business Analytics and Management
University of Kent
09.2025 -
A Levels - Sociology, Business, and Psychology
Royal Alexandra and Albert School
09.2023 - 07.2025
GCSEs - 8 GCSEs (Grades 5-8)
St Saviour's & St Olave's CofE
Skills
- Customer Service & Communication
- Team Collaboration & Leadership
- Time Management & Multitasking
- Analytical Thinking & Problem Solving
Timeline
Undergraduate Degree - Business Analytics and Management
University of Kent
09.2025 -
Consumer Telephone Interviewer
IFF Research
09.2025 - 09.2025
Sales Assistant
Accessorize
04.2024 - 09.2025
A Levels - Sociology, Business, and Psychology
Royal Alexandra and Albert School
09.2023 - 07.2025
Food & Breakfast Team Member
GLH Group (Clermont Hotel)
06.2022 - 10.2022
GCSEs - 8 GCSEs (Grades 5-8)
St Saviour's & St Olave's CofE