MAYA EBIOWEI
Surrey
Summary
Motivated professional with diverse experience in retail, hospitality, and research. Demonstrated ability to build strong customer relationships and resolve challenges in fast-paced settings. Achieved consistent success in exceeding performance targets and enhancing customer satisfaction. Currently pursuing an undergraduate degree in Business Analytics and Management, integrating customer service expertise with analytical skills.
Overview
3
3
years of professional experience
Work history
Consumer Telephone Interviewer
IFF Research
London
2025.09 - 2025.09
- Conduct structured telephone interviews to gather accurate data for national market and social research projects.
- Built rapport with participants, encouraged engagement, and consistently exceeded daily/weekly performance targets.
- Ensured GDPR compliance and accurate data recording using CATI software.
Sales Assistant
Accessorize
Gatwick, England
2024.04 - 2025.09
- Deliver first-class customer service in a busy airport retail setting, assisting international customers with product selection and purchases.
- Consistently recognised for approachable service, driving positive customer feedback.
Food & Breakfast Team Member
GLH Group (Clermont Hotel)
London
2022.06 - 2022.10
- Delivered excellent service to diverse guests in a busy 4-star hotel.
- Maintained high standards of cleanliness and presentation in dining areas.
- Developed strong teamwork and multitasking skills in a fast-paced hospitality environment.
Education
Undergraduate Degree - Business Analytics and Management
University of Kent
2025.09 -
A Levels - Sociology, Business, and Psychology
Royal Alexandra and Albert School
2023.09 - 2025.07
GCSEs - 8 GCSEs (Grades 5-8)
St Saviour's & St Olave's CofE
Skills
- Customer Service & Communication
- Team Collaboration & Leadership
- Time Management & Multitasking
- Analytical Thinking & Problem Solving
Timeline
Undergraduate Degree - Business Analytics and Management
University of Kent
2025.09 -
Consumer Telephone Interviewer
IFF Research
2025.09 - 2025.09
Sales Assistant
Accessorize
2024.04 - 2025.09
A Levels - Sociology, Business, and Psychology
Royal Alexandra and Albert School
2023.09 - 2025.07
Food & Breakfast Team Member
GLH Group (Clermont Hotel)
2022.06 - 2022.10
GCSEs - 8 GCSEs (Grades 5-8)
St Saviour's & St Olave's CofE