Maxime Orlando
Metz,France
Summary
Billing and quality officer with a Master's degree in Applied Foreign Languages. I handle Audi workshop invoicing, warranty admin and GDPR-compliant documentation day to day, working across French, English and Italian. I pay close attention to detail and I'm used to liaising with finance, after-sales and customers to keep accounts and cases moving.
Overview
4
4
years of professional experience
Work history
Billing & Quality Officer
Losch
Luxemburg
2023.08 - Current
- Issue over 600 Audi workshop invoices a month to manufacturer standards and rates.
- Run quality checks on internal documentation, GDPR compliance and warranty processes.
- Work with the accounting team to reconcile customer accounts and recover unpaid invoices.
- Back up after-sales on case closures and customer queries.
- Process and issue invoices through the PEPPOL e-invoicing standard, mainly for public administrations.
- Set up and manage extended-warranty contracts.
Translation Management Assistant
Socomec
Benfeld
2022.03 - 2022.09
- Helped the marketing teams sharpen product catalogues and customer communications.
- Proofread and revised documentation in French, English and Italian.
- Standardised technical terminology across documents.
- Built and maintained glossaries feeding the PIM (Product Information Management) system.
Education
Bachelor's Degree
Applied Foreign Languages (LEA)
Metz /2017 - /2020
Master's Degree
Translation Technologies (TeTra)
Metz /2020 - /2022
Skills
- Invoicing & PEPPOL e-invoicing
- GDPR & compliance control
- Warranty administration & contracts
- Account reconciliation & debt recovery
- Terminology & glossary management
Languages
French
Native
English
Fluent
Italian
Upper intermediate
Spanish
Elementary
Timeline
Billing & Quality Officer
Losch
2023.08 - Current
Translation Management Assistant
Socomec
2022.03 - 2022.09
Bachelor's Degree
Applied Foreign Languages (LEA)
/2017 - /2020
Master's Degree
Translation Technologies (TeTra)
/2020 - /2022