MATTHEW KING
ROOST WARENDIN
Summary
As an experienced sales assistant, I have acquired solid expertise in sales and customer support. My ability to effectively manage customer requests, provide accurate information about products and services, and resolve issues quickly and professionally allows me to bring significant added value to the company.
Working also as a freelance translator providing professional language services across multiple language combinations. My working languages include French, Spanish, and German into English (UK and US), as well as English into French, Spanish, and German.
My background as a linguist allows me to deliver translations that are accurate, culturally appropriate, and stylistically consistent with the target audience. I work with a strong attention to detail and place high importance on clarity, terminology, and tone.
As a freelancer, I am accustomed to managing projects independently, meeting deadlines, and adapting to client-specific guidelines. I value clear communication and aim to build reliable, long-term professional relationships.
Overview
19
19
years of professional experience
Work History
Language Translator English to French, Spanish
Freelance
01.2007 - Current
- Translated documents and materials ensuring accuracy and clarity across multiple languages.
- Collaborated with team members to facilitate effective communication in diverse settings.
- Reviewed translated content for grammatical precision and cultural relevance prior to finalization.
- Conducted research on cultural nuances to improve context in translations.
- Leveraged cultural knowledge when translating content in order to preserve intended meaning while maintaining cultural sensitivity.
- Assisted clients with marketing campaigns, ensuring culturally relevant translations and adaptations.
- Collaborated with fellow translators to maintain consistency across large-scale projects and deliver high-quality work.
English commercial assistant
Large French international company
Willems
01.2007 - Current
• Responsible for taking orders by telephone and email.
• Handling customer complaints to resolve issues and maintain good customer relations and loyalty.
• Entering orders into Axapta 2012 and D365 software.
• Responding to customer enquiries about the company's products or services.
• Tracking customer orders, deliveries and invoices to ensure efficient customer service.
• Managing customer orders and monitoring stock levels to ensure optimal product availability.
• Prospecting and developing new customers to increase turnover.
• Receiving incoming calls, responding to enquiries and taking messages.
• Working closely with internal departments (logistics, accounting, sales) to resolve customer issues and sensitive disputes.
• Business advisor.
• Working closely with the RSC on important issues for the subsidiary.
Education
CAP/BEP Cuisine - Gastronomie
LYCEE BRUNEL
01.1992
Skills
- Analytical skills
- Ability to work under pressure
- Team spirit
- Dynamism
- Adaptability and flexibility
- Customer empathy
- Commercial dynamism
- Professional diplomacy
- Autonomy
- Priority management
- Customer service focus
- Dispute resolution
Additional Information
- Gastronomy
- Music
- Passion for world cuisine
Personal Information
Expérience
With over twenty years of experience as a Sales Assistant, I have developed strong and proven expertise in administrative and commercial management, customer follow-up, order processing, invoicing, and close coordination with sales and logistics teams.
Throughout my career, I have contributed to process optimization, service quality improvement, and customer retention within demanding, results-driven environments. My strong organizational skills, attention to detail, and reliability have allowed me to be recognized as a key point of contact, capable of managing priorities effectively and ensuring operational continuity.
My long-standing professional experience is now my greatest asset. It enables me to be quickly operational, autonomous, and fully committed to supporting the company’s objectives.
I am also a freelance translator working from French, Spanish, and German into English (UK/US) and from English into French, Spanish, and German. I deliver accurate, natural-sounding translations with strong attention to detail, terminology, and cultural context.
I am reliable, deadline-driven, and focused on clear communication and long-term collaboration.
Langues
English
Langue maternelle
French
Bilingual or Proficient (C2)
Spanish written communication only
Advanced (C1)
German written communication only
Advanced (C1)
Certification
- [GCSE] - 1990
- Level 2 BEP in Catering
- Training in [First Aid] life-saving techniques + advanced training in defibrillation
• Advanced training in fire safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Word, Excel, Axapta 2012 et D365
Interests
World cuisine
Cuisine
Films
Linguistics
Timeline
Language Translator English to French, Spanish
Freelance
01.2007 - Current
English commercial assistant
Large French international company
01.2007 - Current
CAP/BEP Cuisine - Gastronomie
LYCEE BRUNEL