Matshediso Curider Malaka
Pretoria
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
9
9
years of professional experience
Work History
General Assistant
Shahima Fashions
11.2023 - Current
- Processed customer orders accurately and efficiently according to established procedures.
- Provided support in conducting research activities when required.
- Maintained office supplies by checking inventory levels and ordering items as necessary.
- Handling Queries and Complains Via Phone, Email and General Correspondence.
Social Service Assistant
Future Families
09.2022 - 07.2023
- Developed plans of care based on assessments of clients' needs and resources available.
- Assisted with administrative tasks and client intake processes, improving service delivery.
School Assistant (e-cadre)
PYEI & Department of basic education
05.2021 - 08.2022
- Assisted educators with various administrative responsibilities.
- Oversaw lunchroom operations, ensuring smooth food distribution and proper supervision during meal periods.
- Diary Management of the Prinicipal and Management of Meeting Rooms
- Handling School Event Coordination, Both Internally and Externally
Sales Consultant
Clientele
06.2016 - 05.2017
- Maintained accurate records of all sales activities in the CRM system.
- Performed cold calls to prospective customers to introduce company offerings.
- Created customized presentations for potential customers based on their requirements.
- Achieved sales targets through effective negotiation and persuasive communication.
- Built strong client relationships, contributing to a 20% increase in repeat customers.
Education
Bachelor of Arts - Communication Studies And Media Studies
University of Limpopo
South Africa06-2012
MATRICULATION - Sepedi, English, Mathematical Literacy, Life Orientation, Geography, Life Sciences, Physical Sciences
Sefoloko Secondary School
01.2008
Certificate - Computer Literacy
New Arizona Communications & Training
Skills
- Communication
- Persuasive language skills
- Sales and negotiation skills
- Call routing
- Office management
- Database and Records Management
References
- Mrs. MG Boshomane, PYEI & Department of Basic Education, 0763062433
- Mrs. Carol Mengwai, Future Families, 0764727586
- Mrs. MM Mudau, Department of Health, 0794641222
Hobbies and Interests
- Writing
- Learning new things
- Learning Different languages
- Travelling
Personal Information
- Gender: Female
- Nationality: South African
- Driving License: Code 10
- Marital Status: Married
Languages
Sepedi
First Language
English
Proficient (C2)
C2
isizulu
Advanced (C1)
C1
Tshivenda
Advanced (C1)
C1
Afrikaans
Upper Intermediate (B2)
B2
Timeline
General Assistant
Shahima Fashions
11.2023 - Current
Social Service Assistant
Future Families
09.2022 - 07.2023
School Assistant (e-cadre)
PYEI & Department of basic education
05.2021 - 08.2022
Sales Consultant
Clientele
06.2016 - 05.2017
Bachelor of Arts - Communication Studies And Media Studies
University of Limpopo
MATRICULATION - Sepedi, English, Mathematical Literacy, Life Orientation, Geography, Life Sciences, Physical Sciences
Sefoloko Secondary School
Certificate - Computer Literacy
New Arizona Communications & Training
Similar Profiles
SANJAY GUPTASANJAY GUPTA
Franchise Owner/Manager at Peter England (Aditya Birla Fashions) and Duke (Duke Fashions Limited)Franchise Owner/Manager at Peter England (Aditya Birla Fashions) and Duke (Duke Fashions Limited)
Brian EnglishBrian English
Field Sales Representative at Springs Window FashionsField Sales Representative at Springs Window Fashions
Devin SoaresDevin Soares
Store Manager at Windsor FashionsStore Manager at Windsor Fashions