English Trainer
La Rochelle Hotel and Catering School
11.2024 - 02.2025
Mathieu Poitevin
Coach d'Anglais - Vente & Marketing - Business développement
La Rochelle,17
Timeline
English Trainer - Sales & Marketing consultant
Mozaic Formations
04.2023 - Current
Sales Supervisor
Leroy Merlin
12.2015 - 09.2023
Real Estate Broker
Freelance
01.2013 - 11.2015
Bachelor of Arts - Business Travel & Tourism
University of West London (UWL)
09.2008 - 06.2012
High School Diploma -
Lycée Fénelon
09.2004 - 06.2005
Work History
English Trainer - Sales & Marketing consultant
Mozaic Formations
04.2023 - Current
- Participated in ongoing professional development opportunities to stay current on best practices within the field of English language education.
- Improved student comprehension by utilizing diverse teaching methods and engaging lesson plans.
- Incorporated multimedia resources into lessons to engage visual and auditory learners effectively.
- Introduced interactive activities to encourage group participation, enhancing each student''s ability to communicate effectively in English.
- Provided one-on-one tutoring sessions for struggling students, resulting in noticeable improvements in their language skills over time.
- Aligned lesson content with state standards to ensure comprehensive coverage of required material while still allowing flexibility for personalized learning experiences.
- Boosted students'' confidence in their language skills through consistent feedback, support, and encouragement.
- Assessed students'' progress regularly, adjusting teaching strategies accordingly to optimize their potential for success.
- Empowered students to take ownership of their learning process by setting achievable goals and providing them with the necessary tools for self assessment.
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Increased sales revenue by developing and implementing targeted marketing campaigns.
- Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
- Collaborated with business team to coordinate sales and marketing plans.
- Helped optimize marketing strategies by contributing relevant information, ideas and research.
- Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
English Trainer
La Rochelle Hotel and Catering School
11.2024 - 02.2025
- Empowered students to take ownership of their learning process by setting achievable goals and providing them with the necessary tools for selfassessment.
- Enhanced classroom productivity by implementing time management strategies and efficient organizational practices.
- Provided one-on-one tutoring sessions for struggling students, resulting in noticeable improvements in their language skills over time.
- Boosted students'' confidence in their language skills through consistent feedback, support, and encouragement.
- Introduced interactive activities to encourage group participation, enhancing each student''s ability to communicate effectively in English.
- Assessed students'' progress regularly, adjusting teaching strategies accordingly to optimize their potential for success.
- Incorporated multimedia resources into lessons to engage visual and auditory learners effectively.
- Improved student comprehension by utilizing diverse teaching methods and engaging lesson plans.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Established and maintained student behavioral standards to achieve functional learning environment.
- Employed diverse teaching approaches to help students of all abilities understand material.
- Developed interesting lectures and educational activities to maximize learning within classroom.
- Improved student performance by defining clear goals and communicating performance metrics.
Sales Supervisor
Leroy Merlin
12.2015 - 09.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Effectively coached team members to reach weekly and monthly sales goals.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
- Constructed displays and signs to promote specified products and sales promotions.
- Achieved top regional sales supervisor award, recognizing leadership in sales strategy and team development.
- Boosted customer satisfaction with personalized follow-up calls to address concerns and gather feedback.
Real Estate Broker
Freelance
01.2013 - 11.2015
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
- Improved client satisfaction with personalized property matching, understanding their needs, and preferences.
- Facilitated smooth closings, coordinating with all parties involved to ensure seamless transaction.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Lycée Fénelon
La Rochelle 09.2004 - 06.2005
Bachelor of Arts - Business Travel & Tourism
University of West London (UWL)
London 09.2008 - 06.2012
Skills
Grammar expertise
Empathy and patience
Teaching english
Collaborative learning
Teaching strategies
Teaching young learners
Student motivation
Online teaching
Interactive learning
Assessment design
Teaching adults
Lesson planning
Lecturing
Academic writing
Assignment preparation
Translation
Problem-solving
Relationship building
Team building
Self motivation
Interpersonal skills
Analytical thinking
Customer service
Teamwork
Time management
Conflict resolution
Sales expertise
Product merchandising
Digital marketing
Business development
Project management
Branding
Market trend analysis
Sales strategies
Client needs assessment
Mobile marketing
Product marketing
Sales strategy
Marketing strategies
Brand development
Global marketing
Summary
Experienced with language instruction and student engagement. Utilizes personalized teaching strategies to cater to diverse learning needs. Track record of improving communication skills and fostering supportive learning atmosphere. Outside sales specialist with strength in negotiations, operational marketing & e-commerce strategies and customer service. Excellent interpersonal and time management skills.
Quote
"Figure it out", "keep up", and "Bring it up" !
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
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