Summary
Overview
Work History
Education
Skills
English Level
Languages
About Me - Interests
other experiences
Timeline
Generic
MASSIMILIANO CZYPULOWSKI

MASSIMILIANO CZYPULOWSKI

Phayathai, Bangkok

Summary

Highly motivated and determined 24-year-old man from Germany, with good social and communication skills. Very flexible and committed to personal development, with experience in retail, project management and customer care.

Overview

9
9
years of professional experience

Work History

Warehouse Employee

BOLIA WAREHOUSE
Risskov
12.2024 - Current
  • Prepared customer orders for pick-up, ensuring accuracy and efficiency.
  • Processed claims and complaints to resolve issues promptly.
  • Checked, sorted, and placed new deliveries for seamless inventory management.
  • Received and registered returned goods to maintain accurate stock levels.

Customer Care Consultant

BOLIA HQ
Aarhus
10.2023 - Current
  • Processed claims and complaints digitally to enhance service efficiency.
  • Maintained constant communication with hub and suppliers to ensure seamless operations.
  • Assimilated knowledge of various materials to provide informed support.

Waiter

RESTAURANT STORM
Hvide Sande
07.2023 - 10.2023
  • First Job moving to Denmark
  • Provided exceptional customer service.
  • Advanced Language Development.

Project Manager & Craft Employee

GEBUMENT GBR.
Kaltenkirchen
04.2022 - 08.2023
  • Executed installation of air conditioning systems, ensuring compliance with project specifications.
  • Led cross-functional teams to deliver projects on time and within budget constraints.
  • Developed detailed project plans, timelines, and budgets for effective resource management.
  • Coordinated client and team communication to align expectations and project goals.
  • Managed assembly and disassembly of emergency power systems to support operational readiness.

Intern

SPRENGERVONDERLIPPE GMBH
Hamburg
04.2023 - 05.2023
  • Gained insights into architectural and construction processes through practical application.
  • Completed ArchiCAD course to enhance technical design skills.
  • Studied various building types and their historical significance.
  • Practiced drawing techniques to improve architectural representation.

Retail Employee

WATCHSTATION
Neumünster
07.2022 - 03.2023
  • Provided customer service.
  • Product Presentation - Showroom.
  • Handled complaint processing.
  • Incoming goods processing.
  • Number analysis.
  • CASH STATEMENTS.
  • Store Assistant Exercises.

Trainer

CLEVER-FIT
Kaltenkirchen
02.2019 - 01.2023
  • Provided member care through personalized exercise and nutrition plans.
  • Conducted regular studio clean-up to maintain a welcoming environment.
  • Developed tailored exercise and nutrition strategies to enhance member engagement.

Retail Employee

SKAGEN
Neumünster
07.2021 - 06.2022
  • Provided Customer Service.
  • Product Presentation.
  • Till processes.
  • Product Presentation - Showroom.
  • Began with getting into the reports and numbers.

Retail Employee

TTW-OFFROAD
Hamburg
04.2020 - 09.2020
  • Responsible for shipping processes.
  • Organizing the warehouse.

Retail Employee

TTW-OFFROAD
Hamburg
06.2018 - 08.2018
  • Product Presentation.
  • Customer Service
  • Till processes.
  • Shipping.

Intern

TTW-OFFROAD HAMBURG
10.2016 - 11.2016

Career Orientation Program

BOP
01.2016

Education

High School Diploma -

GEMEINSCHAFTSSCHULE AUENLAND
Germany
06.2022

MIDDLE SCHOOL -

GEMEINSCHAFTSSCHULE AM MARSCHWEG
Germany
07.2018

ELEMENTARY SCHOOL -

GRUNDSCHULE LAKWEG
06.2011

Skills

Strong communication skills

Problem-solving and critical thinking

Project coordination and execution

Process improvement

Customer focused mindset

Fast learner and proactive attitude

English Level

B2/C1

Languages

  • German, fluent (native language)
  • English, fluent
  • Danish advanced level (attended CLAVIS language school)
  • Spanish advanced basic knowledge

About Me - Interests

  • Engaging in various sports during free time, ranging from weight training and running to motocross
  • Meeting up with friends and spending quality time with family
  • Adventures and exploring the world, with an extensive list of countries to visit in the future

other experiences

  • Contributed to the successful BOLIA store build in Marbella, Spain (2024)
  • Contributed to the successful BOLIA store build in Paris, France (2025)

Timeline

Warehouse Employee

BOLIA WAREHOUSE
12.2024 - Current

Customer Care Consultant

BOLIA HQ
10.2023 - Current

Waiter

RESTAURANT STORM
07.2023 - 10.2023

Intern

SPRENGERVONDERLIPPE GMBH
04.2023 - 05.2023

Retail Employee

WATCHSTATION
07.2022 - 03.2023

Project Manager & Craft Employee

GEBUMENT GBR.
04.2022 - 08.2023

Retail Employee

SKAGEN
07.2021 - 06.2022

Retail Employee

TTW-OFFROAD
04.2020 - 09.2020

Trainer

CLEVER-FIT
02.2019 - 01.2023

Retail Employee

TTW-OFFROAD
06.2018 - 08.2018

Intern

TTW-OFFROAD HAMBURG
10.2016 - 11.2016

Career Orientation Program

BOP
01.2016

High School Diploma -

GEMEINSCHAFTSSCHULE AUENLAND

MIDDLE SCHOOL -

GEMEINSCHAFTSSCHULE AM MARSCHWEG

ELEMENTARY SCHOOL -

GRUNDSCHULE LAKWEG
MASSIMILIANO CZYPULOWSKI