Martin Newbold
Marseille
Summary
Hardworking and motivated job seeker with a track record of exceeding targets, adapting to new situations and delivering exceptional customer service. Outgoing, friendly and with a strong drive to succeed. Detail-oriented and adept with data, statistics and delivery of presentations. Seeking to launch career while achieving company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Data Analyst
Football Radar
03.2020 - 09.2023
- Promotion to senior analyst within 3 years based on qualitative performance.
- Delivered small group training and individual feedback with junior analysts.
- Liaison officer between senior management and office staff.
Museum Attendant
The Beatles Story
Liverpool
07.2019 - 03.2020
- Engaged international and domestic customers in friendly, professional dialogue to determine needs.
- Highest individual sales performance for multiple months.
- Worked with disabled customers to ensure a safe and enjoyable experience.
Data Assistant
SDL Surveyors
Nottingham
06.2018 - 09.2018
- Liaised with surveyors to ensure jobs were completed.
- Handled customer complaints via phone and email.
- Created and worked with data pipeline spreadsheets.
Customer Service Advisor
Ladbrokes PLC
Nottingham
09.2014 - 09.2015
- Developed strong customer relationships to encourage repeat business.
- Set up and activated customer accounts.
- Exceeded sales targets by working as part of a small team.
Education
Master of Arts - International Relations
University of Liverpool
Liverpool, GB 12-2019
Bachelor of Arts - Geography
University of Liverpool
Liverpool, GB07-2018
High School Diploma -
The Long Eaton School
Nottingham, GB06-2014
Skills
- Data Collection
- Database Management
- Report Generation
- Spreadsheets
- Adaptive Team Player
- Team Collaboration
- Product Sales
- Customer Needs Assessment
- Complaint Resolution
- New Employee Training
Languages
English
First Language
French
Intermediate (B1)
B1
Certification
- Full EU driving license.
References
References available upon request.
Timeline
Senior Data Analyst
Football Radar
03.2020 - 09.2023
Museum Attendant
The Beatles Story
07.2019 - 03.2020
Data Assistant
SDL Surveyors
06.2018 - 09.2018
Customer Service Advisor
Ladbrokes PLC
09.2014 - 09.2015
Master of Arts - International Relations
University of Liverpool
Bachelor of Arts - Geography
University of Liverpool
High School Diploma -
The Long Eaton School
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