Dedicated student interested in applying excellent communication and interpersonal skills to a internship role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Intern
Erica Gilmore Trustee Office
06.2023 - 08.2023
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Participated in workshops and presentations related to projects to gain knowledge.
Interacted with customers by phone, email, or in-person to provide information.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Prepared project presentations and reports to assist senior staff.
Collaborated with senior management on new initiatives to build confidence.
Explored new technologies and approaches to streamline processes.
Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Facilitated successful completion of projects from concept to launch.
Supported with creating project marketing materials to promote services.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Delivered property tax-related presentations at public forums, community group meetings and Type to improve understanding of tax assessment policies and procedures.
Presented annual property tax assessment reports to Type agency management to promote improved budgetary planning and implementation.
Attended continuing education courses to obtain updated information on property tax, assessment laws and regulations.
Taught property tax appraiser qualifying education and continuing education courses to improve appraisers' quality of service.
Loader and Unloader
CVS Distribution Center
06.2022 - 07.2022
Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
Scanned, pushed and loaded items on conveyor line for loading into trailers.
Positioned lifting devices to move loaded pallets, skids and boxes to designated areas.
Communicated load, product or pallet issues to supervisor.
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Unloaded materials by hand or with equipment to help team meet work demands.
Unloaded products from incoming transports.
Reconfigured inbound pallets to meet storage requirements.
Kept loading dock clear and free of debris, minimizing accidents and injuries.
Filled and leveled off products to stack evenly on pallets.
Placed parts on trailer safely to reduce damage during shipment.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Corrected pallets of damaged or mislabeled products to reduce errors and losses.
Checked load-related documentation to promote completeness and accuracy.
Packaged, crated and loaded items safely for transport.
Assisted sorters by loading trucks with assigned packages for routes.
Loaded product on trailer using packing list to verify and account for parts.
Operated forklift, pallet jack and other equipment to perform loading tasks.
Leveraged hand tools to adjust or replace equipment parts.
Provided excellent customer service by loading items into customer vehicles.
Stock Associate
Walmart
05.2022 - 06.2022
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Assessed floor displays to restock merchandise.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Maintained current and accurate inventory with cycle counts and audits.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Loaded and unloaded delivery vehicles to maintain inventory.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Checked delivered merchandise and order information to verify shipment accuracy.
Communicated with customers to answer questions.
Replenished items to maintain stock availability.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Lifted materials of varied weights on regular basis.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Cashier
Mcdonalds, PDI FOODS
03.2020 - 08.2020
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Learned roles of other departments to provide coverage and keep store operational.
Delivered high level of customer service to patrons using active listening and engagement skills.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Arts - Journalism And Mass Communication
CLARK Atlanta University
Atlanta , Georgia
08.2024 - 05.2025
High School Diploma -
Tuskegee University
Tuskegee, AL
Skills
Warehouse Operations
Physical Strength and Stamina
Truck Driving
Equipment Operation
Cargo Sorting
Loading and Unloading
Decision Making
Team Collaboration
Problem Solving
Visual Inspection
Problem-Solving
Loading Dock Operations
Work Order Following
Yard Operations Support
Willing to Learn
Storage Area and Container Cleaning
Cargo Securing
Pallet Jack Operation
Power Washing
Microsoft Office
Load Security and Guidance
Storage Area Maintenance
Critical Thinking
Adaptable to Changing Needs
Bracing, Padding and Strapping
Gravel Shoveling
Stacking and Staging
Reaction Time and Speed
Electric Pallet Jacks
Container Packing and Repacking
Inventory Tracking
Relationship Building
Time Management
Google Analytics
Detail-Oriented
Public Relations Strategies
Editing and Proofreading
Program Planning
Web Content Creation
Web Content Updates
Verbal and Written Communication
Customer Service
Media Communications
Incident Response
Community Relationship Building
Interpersonal and Written Communication
Team Management
Brand Messaging
Public Speaking
Public Image Advisement
Facebook and Twitter
Social Media Account Administration
Social Media Monitoring
Data Evaluation
Database Management
Google Docs
Creative and Resourceful
Computer Skills
Education
other
Languages
English
First Language
Timeline
Bachelor of Arts - Journalism And Mass Communication