Marius Boma Bissari
Brentwood,MD
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Hardworking individual with world-class technical skills and skill working independently or as part of team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ecommerce Consultant
Computacenter
11.2023 - 01.2024
- Implemented A/B testing to optimize website layout, resulting in improved user experience and higher conversion rates.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed comprehensive e-commerce performance reports for executive leadership, demonstrating progress towards key goals and areas for further improvement.
- Conducted regular competitor analysis to stay ahead of industry trends, ensuring continuous improvement in e-commerce offerings.
- Analyzed website performance metrics, providing insights for data-driven decision-making towards enhancing e-commerce operations.
Project Support Manager
Cartier International
04.2022 - 10.2023
- Enhanced project efficiency by implementing streamlined processes and optimizing resource allocation.
- Reduced project completion time with effective communication and proactive problem-solving strategies.
- Boosted team productivity by providing comprehensive training and fostering a collaborative work environment.
- Managed cross-functional teams to ensure timely delivery of high-quality projects, meeting client expectations.
- Developed detailed project plans, defining scope, objectives, timelines, and key milestones for success.
- Introduced innovative tools and technologies to enhance overall project management capabilities within the organization.
- Conducted thorough risk assessments for each project phase to identify potential challenges and develop mitigation strategies accordingly.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
Technical Support Project Manager
LA BOUTIQUE DU DOS
02.2021 - 03.2022
- Improved customer satisfaction by implementing streamlined technical support processes and procedures.
- Enhanced project efficiency by effectively delegating tasks to team members and monitoring progress.
- Reduced downtime for clients with proactive system maintenance and regular software updates.
- Developed comprehensive training materials to facilitate onboarding of new technical support team members.
- Resolved complex technical issues promptly, utilizing strong problem-solving skills and effective communication techniques.
- Streamlined workflow by automating repetitive tasks through the implementation of customized scripts and tools.
- Tracked KPIs and created continuous improvement plans.
- Managed various IT projects to meet deadlines and customer requirements.
Technical Project Manager
THE ORIGINALS HUMAN HOTELS & RESORTS
09.2019 - 09.2020
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Enhanced team performance by conducting regular training sessions and providing opportunities for professional development.
- Increased team productivity by providing clear objectives, guidelines, and regular progress updates.
- Managed cross-functional teams to ensure timely delivery of high-quality digital projects.
- Conducted thorough post-project assessments to identify opportunities for process improvement and increased efficiency in future endeavors.
- Devised test plans to validate accuracy of IT projects.
- Wrote, updated and maintained project documentation.
Mobile Software Developer
AFRICA TRACING
03.2015 - 09.2016
- Enhanced user experience by designing and implementing intuitive mobile applications.
- Developed high-performing mobile apps with seamless functionality, ensuring positive customer feedback.
- Optimized app performance by identifying and fixing bugs, resulting in improved stability and user satisfaction.
- Provided technical support for clients during app deployment, resulting in successful launches and satisfied customers.
- Collaborated effectively with UX/UI designers to create visually appealing interfaces that enhanced overall user engagement levels.
- Documented technical workflows and knowledge to educate newly hired employees.
Education
Expert Digital Marketing
Digital School of Paris
Paris, France12.2021
Master of Arts - Digital Green & Social
ESI BUSINESS SCHOOL
Paris, France08.2019
Bachelor of Arts - Computer Science And Management
Wisconsin International University College
Accra, Ghana05.2013
Skills
- Performance Monitoring
- Change Management
- Problem Solving
- Requirements Analysis
- Project Management
- Risk Assessment
- Quality Assurance
- Agile Methodologies
- Training and Development
- Vendor Management
Certification
Certification ICPO (Scrum League Product Owner) 2021
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Ecommerce Consultant
Computacenter
11.2023 - 01.2024
Project Support Manager
Cartier International
04.2022 - 10.2023
Technical Support Project Manager
LA BOUTIQUE DU DOS
02.2021 - 03.2022
Technical Project Manager
THE ORIGINALS HUMAN HOTELS & RESORTS
09.2019 - 09.2020
Mobile Software Developer
AFRICA TRACING
03.2015 - 09.2016
Expert Digital Marketing
Digital School of Paris
Master of Arts - Digital Green & Social
ESI BUSINESS SCHOOL
Bachelor of Arts - Computer Science And Management
Wisconsin International University College
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