Marion Durand

• Managed and developed key strategic accounts within the Consumer & Retail sector, driving account performance, retention and long-term growth
• Designed and implemented end-to-end supply chain solutions and projects (including innovation and sustainability initiatives) supporting account expansion through tailored solution development and customer engagement
• Acted as primary interface for senior stakeholders, ensuring alignment between commercial strategy, contractual commitments and operational execution across complex geographies
• Monitored and drove account performance and profitability, implementing KPI-based governance frameworks and continuous improvement initiatives
• Coordinated global and regional teams to sustain strong performance despite market volatility

Key impact:

• Maintained strategic LSP positioning across transport and contract logistics categories within a competitive environment
• Delivered high-impact, customer-centric solutions in high-volume, performance-driven supply chain environments
• Expanded account scope across multiple regions and logistics services, supporting revenue growth and strengthening long-term partnerships
• Implemented value-added initiatives improving service levels, operational performance and customer satisfaction

Lead one of Top 3 global corporate accounts Industrial sector, covering all DB Schenker services.

• Define and deploy global account strategy to drive growth, retention, and account penetration
• Delivered account growth (double digit) and strong retention across global operations on Air, FCL, LCL, Road and Contract Logistics
• Orchestrated cross-regional sales initiatives, aligning global commercial strategy to enhance market presence.
• Act as executive sponsor for multinational customer relationships across multiple regions
• Led contract negotiations and executive business reviews, establishing performance governance to improve accountability.
• Ensure customer profitability through close coordination with operations and leadership teams
• Strengthened executive relationships and governance frameworks
• Manage and develop account management teams (direct and indirect reporting lines)

Key Impact:

• Became TOP1 Strategic LSP
• Delivered customer-centric solutions in high-volume, performance-driven environments
• Expanded account scope across multiple regions and logistics services

Lead and develop Global Defence Strategic Account, marking transition from national to global account leadership

• Defined and executed global account strategies aligned with Aerospace & Defence sector growth and positioning
• Led end-to-end orchestration of supply chain solutions in 4PL environment, coordinating multiple logistics providers, internal teams, and customer stakeholders across regions
• Designed and implemented integrated, value-added solutions covering road transport and spare parts management.

Key impact

• Positioned GEODIS as strategic 4PL partner, managing complex, multi-actor supply chain ecosystems
• Transitioned from transactional logistics to integrated, end-to-end supply chain management, enhancing customer value and engagement
• Established strong executive-level relationships, supporting long-term strategic partnerships

• Built strong foundations in 3PL logistics, covering contract logistics and value-added services within Aerospace & Defence, Industrial and High tech sectors
• Developed and managed key accounts at national level, supporting business growth and customer retention
• Contributed to account strategy alongside Global Key Account Managers, ensuring alignment between local execution and global objectives

• Led process improvement, lean initiatives and business transformation programmes
• Supported strategic decision-making through analysis, cost optimisation and operational redesign
• Built strong strategic and analytical capabilities

• Setup and optimisation of regional pare parts distribution centre serving APAC Aerospace customers
• Designed and implemented logistics flows, operational processes, and cost optimisation initiatives
• Managed customer interactions across international markets, maintaining high service quality and responsiveness in critical environments.