Marina Sadat
Grenoble
Overview
6
6
years of professional experience
Work History
CASE DATA OFFICER, DATA UNIT (EC-02)
Civilian Review and Complaints Commission for the RCMP
Ottawa
11.2023 - Current
- Use of Case Management System (CMS) to enter, modify, extract, and review complainants' data
- Respond to and fulfill data requests
- Identify and resolved data integrity issues.
- Review and updated existing databases to ensure accuracy of information.
- Analyze large datasets to identify trends, patterns, and correlations.
- Collaborated with other departments to define business requirements for new systems or modifications of existing systems.
PROGRAM OFFICER, REGISTRY UNIT (PM-02)
Civilian Review and Complaints Commission for the RCMP
Ottawa
11.2021 - 11.2023
- Ensured an accurate tracking system for review reports.
- Processed review requests, reports, and correspondence swiftly in alignment with CRCC's service standards.
- Created a Standard Operating Procedures (SOP) document to assist new employees in learning the daily tasks of the position
- Administered and created training and awareness presentations or materials
- Practice professional communications with complainants, RCMP subject members and other parties when responding to questions and requesting information
- Recommended a course of action when handling challenging requests for review or correspondence
- Maintained data entry tasks with precision in CMS and RDIMS systems.
- Provided guidance and advice to new employee(s) when resolving issues related to complaint files
EXECUTIVE ASSISTANT TO THE CHAIRPERSON (AS-05)
Civilian Review and Complaints Commission for the RCMP
Ottawa
06.2023 - 07.2023
- Maintained executive files and records
- Demonstrated proficiency in Microsoft Office calendar management by scheduling and coordinating executive-level meetings
- Consistently tracked all pertinent correspondence to the Chairperson as well as those of her directly reporting managers
- Processed classified incoming communications across multiple channels efficiently.
- Made travel arrangements and submitted travel claims for Chairperson as well as other employees
- Answered phones calls to direct callers to appropriate parties or take messages
- Read and analyzed incoming memos, submissions, and reports to determine significance and distribute to proper staff members
- Performed general office duties, such as maintaining records management database systems and performing basic bookkeeping work.
EXECUTIVE ASSISTANT TO THE DIRECTOR GENERAL(AS-02)
Pest Management Regulatory Agency, Health Canada
Ottawa
02.2021 - 05.2021
- Provided comprehensive administrative support to the Director General, managing their calendar, emails, and daily schedule.
- Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
- Composed and prepared correspondence to present during weekly team meetings
- Served as a liaison between the Director General and internal/external stakeholders, ensuring clear, professional communication at all times.
- Maintained confidentiality of sensitive and proprietary information, respecting the privacy and security of all matters handled by the Director General.
- Exercised discretion in all communications and decision-making processes, ensuring trust and integrity in handling corporate matters.
HUMAN RESOURCES STUDENT ASSISTANT
Shared HR Services, Public Services and Procurement Canada
Ottawa
10.2018 - 04.2020
- Facilitated staffing solutions for Canadian government entities needing HR resources.
- Created and posted job postings on GCJobs and screened resumes with respect to the Statement of Merit Criteria (SoMC)
- Organized in-person and virtual interviews and assessments for candidates during staffing procedures.
- Attended strategic discussions with HR leadership team and external collaborators.
- Managed database with updated employee contact details, emergency contacts, and certifications.
- Organized and archived candidate details for staffing procedures in GCDocs and MyGCHR.
- Requested and scheduled Second Language Evaluations (SLE) for candidates' language proficiency profiles.
Education
Honours Bachelor of Arts With Major in Second Language Teaching - Minor in Psychology
University of Ottawa
04.2020
Skills
- Communication (fluency in English, French & Dari)
- Critical thinking
- Time management
- Problem solving
- Driven and hardworking
- Attention to detail
- Leadership
- Administrative support
- Complainant inquiries
- Data analysis
OBJECTIVE
A highly motivated, results-driven professional with a strong attention to detail and a passion for growth and efficiency. A skilled problem-solver, adaptable to fast-paced environments, and effective in both individual and team settings. Committed to leveraging a diverse skill set to meet organizational needs and objectives while contributing to continuous improvement and success.
Professional Highlights
- Successfully developed Standard Operating Procedures (SOP) for Program Officers working in the CRCC, which assisted in streamlining processes and achieving maximum efficiency
- Managed the screening and organizing of a substantial staffing process as a Human Resources Student with Shared HR Services
Timeline
CASE DATA OFFICER, DATA UNIT (EC-02)
Civilian Review and Complaints Commission for the RCMP
11.2023 - Current
EXECUTIVE ASSISTANT TO THE CHAIRPERSON (AS-05)
Civilian Review and Complaints Commission for the RCMP
06.2023 - 07.2023
PROGRAM OFFICER, REGISTRY UNIT (PM-02)
Civilian Review and Complaints Commission for the RCMP
11.2021 - 11.2023
EXECUTIVE ASSISTANT TO THE DIRECTOR GENERAL(AS-02)
Pest Management Regulatory Agency, Health Canada
02.2021 - 05.2021
HUMAN RESOURCES STUDENT ASSISTANT
Shared HR Services, Public Services and Procurement Canada
10.2018 - 04.2020
Honours Bachelor of Arts With Major in Second Language Teaching - Minor in Psychology
University of Ottawa
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