Marilyne LEPAGE
Saint Paul
Summary
After spending 10 years in the UK, one of my main assets is certainly my bilingualism French/English I also speak some Italian. I have great interpersonal skills and an excellent ability to adapt. I am both autonomous and able to work in a team, I am comfortable with IT tools, I am a good pedagogue and also have some skills in digital marketing and sales.
Overview
24
24
years of professional experience
Work History
Assistant Manager
La Brouette
Saint Paul
05.2021 - Current
Virtual Collaboration Specialist
Collabtech
Dublin
01.2021 - 01.2023
Working language English: IT support, by phone and email, ticket resolution, mainly hardware on videoconferencing equipment
Helpdesk Technician & E-trainer
Atline
Sophia Antipolis
06.2018 - 01.2020
Assist users with technical issues on platforms
Remote training of users in digital tools
English language trainer
self-employed
Alpes Maritimes
05.2013 - 12.2016
Prospecting, canvassing, networking in order to find customers
- Preparation of quotes and management of customer invoicing
- Courses for children, teenagers, adults, individually or in groups
Internal Customer Service
Future Electronics
Colnbrook
01.2004 - 01.2007
- Preventive management of orders for electronic components, successively responsible for the France, Germany and Italy Zones , Analysis of inventory data.
Customer Service Employee Then Team Leader
Amazon
Slough
01.2001 - 01.2004
Customer service employee call handling questions of all kinds: products, deliveries, returns, refunds, comments, operation of tracking etc. Promoted to Team Leader - management, distribution, task evaluation, punctuality, recruitment, resolution of more complex problems
Education
Digital Marketing - Digital Marketing
Chamber of Commerce and Industry
Nice01.2023
TEFL - English Language Teacher Diploma
American Center
Nice06.2014
DEUG - English LLCE Language Literature and Foreign Civilization
University of Versailles Saint Quentin
01.1998
LANGUAGES
- French, English : Native level.
- Italian, Intermediate
TOOLS
Word, Excel, PowerPoint, Outlook, Zendesk, CRM, Teams, Azure, Trello, Canva
Timeline
Assistant Manager
La Brouette
05.2021 - Current
Virtual Collaboration Specialist
Collabtech
01.2021 - 01.2023
Helpdesk Technician & E-trainer
Atline
06.2018 - 01.2020
English language trainer
self-employed
05.2013 - 12.2016
Internal Customer Service
Future Electronics
01.2004 - 01.2007
Customer Service Employee Then Team Leader
Amazon
01.2001 - 01.2004
Digital Marketing - Digital Marketing
Chamber of Commerce and Industry
TEFL - English Language Teacher Diploma
American Center
DEUG - English LLCE Language Literature and Foreign Civilization
University of Versailles Saint Quentin
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