Mariem TRIKI

Client: Ford Motor Credit Company (USA) – In partnership with Ernst & Young (EY USA)
Credit Origination

• Advised on optimization of credit origination workflows and system integration.
• Gathered and defined business requirements in collaboration with key stakeholders.
• Supported system integration efforts to ensure seamless data flow and process alignment.
• Conducted process mapping and recommended efficiency and risk mitigation improvements.
• Assisted in project management, tracking timelines, deliverables, and resources.
• Reviewed policies for compliance with industry regulations and internal standards.
• Participated in system testing and validation to ensure process effectiveness.
• Delivered training sessions and facilitated knowledge transfer for end-users.
• Supported change management initiatives and stakeholder communication.
• Produced analytics and reports to support business decision-making.
• Acted as liaison between IT and business units to translate requirements into solutions.

Data Governance & Change Management Consultant

• Standardized and structured data across the end-to-end credit application MyCreditApp using a centralized repository.
• Designed a data model capturing the full data dependency chain within the credit ecosystem.
• Defined and implemented data governance processes aligned with institutional standards.
• Conducted market benchmarking of tools to support data management and governance needs.
• Led the implementation of a change management methodology for the MCA team.
• Developed and deployed a new workflow to manage release impacts on reporting structures.

Client: Technical Research Association for Sugar Beet (ARTB)
Product Owner / Senior Business Analyst – Agricultural & Bioenergy Sector

• Led functional scoping sessions to define project scope and align stakeholder expectations.
• Collected and analyzed user requirements from farmers and sector stakeholders.
• Defined business and calculation rules for system implementation.
• Created detailed reports and functional specifications for platform development.
• Designed comprehensive conceptual architectures for back-, middle-, and front-office systems.
• Coordinated real-time testing sessions with end users (sugar beet growers) to validate tools and gather feedback.

Clients: First Abu Dhabi Bank (FAB), Ajman Bank, Al Rajhi Bank, Group OTP
Functional Consultant – Credit Solutions Implementation

• Led scoping sessions to gather client requirements and authored the Functional Specification Document.
• Implemented the Axe Credit Portal (ACP) by configuring, optimizing workflows, and aligning with business needs.
• Ensured responsive coordination and follow-up to client requests throughout the project lifecycle.
• Advised on best practices using technical expertise and deep knowledge of the ACP platform.
• Oversaw application upgrades and system migrations with minimal disruption.
• Designed and delivered advanced training workshops to support client adoption and self-sufficiency.

Client: Fame Data Management Application
Functional & Test Analyst – Financial Services Application

• Defined features, user stories, and acceptance criteria for new functionalities and modifications.
• Designed and executed test scenarios and plans for Fame Futures applications.
• Conducted manual testing and automated tests using the Selenium Framework.
• Ensured deliverables met functional specifications and requirements.
• Collaborated with developers to explain user stories and validate implementations.
• Prepared and delivered business unit demos for completed features.
• Adhered to Agile development practices for continuous delivery and iteration.