Marie Kremer

• Set annual plan and actions to develop new accounts, maintain existing accounts, based on the targeted market segments, focusing on key result areas as defined in the hotel business plan
• Implement sales and marketing strategies to maximize hotel profits while ensuring customer satisfaction
• Maximizes individual productivity and results by planning and structuring time for sales activities based on business needs and trends

• Consolidate existing client database & Management of Key third party and Corporate accounts: Banking industry, Consulting and Insurance companies, automotive industry
• Managing all steps of group contracting (client requests, offer, negotiation, site inspection, contract, invoice proposals, contracting, follow up calls, invoice)
• Develop & prospect group business on the European market (Ongoing sales calls on European markets & participation to Four Seasons Events)
• Work very closely with director of sales on the business plan and sales strategies (organisation of Fam trips, youtube car launch video, newsletters, prospect breakfasts)

• Develop and execute strategic sales plans to achieve budget targets and position the resort as a market leader in luxury travel.
• Drive a repositioning strategy towards B2C, increasing direct bookings while maintaining strong B2B partnerships.
• Optimize pricing and revenue strategies, negotiate high-value contracts, and strengthen brand presence across key markets.
• Expand market reach through B2B relationships, leveraging 10+ years of expertise in Seychelles & Tanzania with a sustainability focus.
• Represent the brand at ILTM, PURE, and major trade events, securing strategic partnerships and enhancing brand exposure.
• Utilize CRM tools (Salesforce, Revfinder) to track performance, analyze financial data, and refine commercial strategies for profitability.
• Lead and mentor teams, fostering cross-functional collaboration with marketing, revenue management, and operations to drive business growth.
• Highly mobile and culturally adaptable, ensuring seamless client interactions and market expansion in global luxury travel.

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