Marie Bangoura
Paris
Summary
Motivated professional actively pursuing an internship in commerce or marketing. With a solid foundation in customer service, retail sales, and marketing, I bring valuable skills to contribute to strategic initiatives. Known for my proactive approach, trustworthiness, and adaptability, I am eager to apply my proficiency in marketing strategies, teamwork, and problem-solving. Adept at communicating effectively and committed to precision, organization, and adaptability, I am ready to contribute my passion for commerce and marketing to a forward-thinking organization.
Overview
4
4
years of professional experience
Work History
Retail Sales Advisor
H&M
Saint-Quentin-en-Yvelines
2023.02 - 2023.05
- Welcomed and assisted customers efficiently and courteously, enhancing overall customer satisfaction.
- Successfully promoted the store's loyalty card, resulting in a significant increase in customer enrollments.
- Managed cashier operations, ensuring accuracy in processing payments, issuing invoices, and handling refunds.
- Maintained cleanliness in the sales area and efficiently managed fitting rooms, contributing to a positive shopping experience.
- Identified and addressed customer needs promptly, demonstrating effective interpersonal and communication skills.
Multifaceted Team Member
McDonald's
Paris
2022.10 - 2023.01
- Welcomed and assisted customers efficiently and courteously, enhancing overall customer satisfaction.
- Successfully promoted the store's loyalty card, resulting in a significant increase in customer enrollments.
- Managed cashier operations, ensuring accuracy in processing payments, issuing invoices, and handling refunds.
- Maintained cleanliness in the sales area and efficiently managed fitting rooms, contributing to a positive shopping experience.
- Identified and addressed customer needs promptly, demonstrating effective interpersonal and communication skills.
Retail Sales Advisor
Zara
Paris
2022.07 - 2022.10
- Managed the fitting room area with optimal flow control, providing valuable clothing selection advice to customers.
- Executed store promotions and effectively arranged the store layout, contributing to increased sales during promotional events.
- Received merchandise shipments, inspected and reported damaged products, ensuring the availability of high-quality products.
- Actively participated in routine store maintenance, contributing to a well-presented storefront and sales area.
- Demonstrated expertise in cashier operations, including accurate processing of transactions and excellent customer service.
Intern
Mairie du 8ème arrondissement
Paris
2019.01 - 2019.01
- Applied strong synthesis skills and adhered to grammar and spelling rules, contributing to precise communication.
- Demonstrated autonomy through in-depth knowledge of company procedures, ensuring efficient handling of mail and correspondence.
- Assisted the receptionist in enhancing operations and problem-solving, providing optimal customer service.
- Utilized advanced Excel and Word skills for daily tasks, showcasing proficiency in office software.
- Created content for website pages, blog posts, and other online platforms, enhancing the municipality's online presence.
- Provided administrative support, including filing documents and scheduling meetings, contributing to smooth office operations.
Education
Bachelor's Degree in Economic And Social Administration. -
Paris 1 Panthéon-Sorbonne University.
07.2022
High School Diploma. -
Buffon High School
09.2019
French National Diploma -
Alberto Giacometti Middle School
07.2019
Skills
- Customer Service
- Retail Sales
- Merchandising
- Teamwork
- Problem Solving
- Organization
- Communication Skills
- Adaptability
- Attention to Detail
Languages
French
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Affiliations
- Engaged in basketball for nine years, honing teamwork and discipline.
- Enthusiastically exploring new challenges and fostering creativity.
- Embracing different cultures with a curiosity-driven and proactive approach.
- Thriving in diverse environments, driven by a genuine enthusiasm for life and a commitment to making meaningful contributions.
Timeline
Retail Sales Advisor
H&M
2023.02 - 2023.05
Multifaceted Team Member
McDonald's
2022.10 - 2023.01
Retail Sales Advisor
Zara
2022.07 - 2022.10
Intern
Mairie du 8ème arrondissement
2019.01 - 2019.01
Bachelor's Degree in Economic And Social Administration. -
Paris 1 Panthéon-Sorbonne University.
High School Diploma. -
Buffon High School
French National Diploma -
Alberto Giacometti Middle School