Mari Tedeluri
Batumi
Summary
Dynamic professional with a proven track record at TBC Bank, excelling in credit assessment and relationship management. Adept in Microsoft Excel and known for fostering customer satisfaction through empathy and effective communication. Recognized for enhancing credit decision processes, ensuring timely approvals, and building strong partnerships with financial institutions.
Overview
3
3
years of professional experience
Work History
Credit Administrator (Lawyer)
TBC Bank
Batumi
10.2024 - Current
- Assessed credit applications, verified customer information and reviewed financial data to determine credit worthiness.
- Evaluated and approved credit applications based on thorough financial analysis and risk assessment.
- Developed and maintained relationships with external credit reporting agencies and financial institutions.
- Enhanced customer satisfaction by providing timely and informed credit decisions.
- Established credit limits by analyzing financial information and assessing market conditions.
Front Office Receptionist
Hilton Garden Inn Tbilisi Riverview
Tbilisi
02.2024 - 06.2024
- Greeted guests and visitors in a professional manner.
- Determined needs of the guests and provided information or solutions.
- Received incoming calls, and coordinated with staff to fulfill guest requests.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Welcomed a large group of guests and improved overall customer service.
- Ensured that front desk area was well organized at all times.
Guest Relation Agent
Orbi City Hotel Official
Batumi
05.2023 - 11.2023
- Welcomed guests, providing a warm and hospitable environment from check-in to check-out
- Addressed guest inquiries, concerns, and requests promptly and professionally, ensuring a high level of customer satisfaction
- Managed reservations, coordinating room assignments, and handling billing processes
- Collaborated with various hotel departments to enhance the overall guest experience
- Implemented effective communication strategies to convey hotel services, promotions, and local attractions
Game Presenter
Evolution Georgia
Batumi
02.2022 - 02.2023
- Conduct live presentations of various casino games, engaging audiences and creating an immersive gaming experience
- Demonstrate proficiency in game mechanics, ensuring clear and entertaining explanations for players
- Collaborate with a diverse team to deliver seamless live broadcasts, contributing to a positive and energetic atmosphere
- Utilize quick thinking and improvisation skills to handle unexpected situations during live broadcasts
- Stay updated on gaming trends and industry developments to provide relevant and engaging content
Education
High School Diploma -
Georgian National University SEU
Tbilisi, Georgia03-2024
Law
Tbilisi State University
Tbilisi, Georgia01-2023
Batumi N2 Public School
Batumi, Georgia05-2020
Skills
- Microsoft
- Microsoft Excel
- Social media
- PowerPoint
- Public Speaking
- Scripted Presentations
- Improvisation
- Audience Interaction
- Team Collaboration
- Adaptability
- Positive Energy
- Empathy
Personal Information
Date of Birth: 01/31/02
Languages
Georgian
First Language
English
Upper Intermediate (B2)
B2
Turkish
Intermediate (B1)
B1
Timeline
Credit Administrator (Lawyer)
TBC Bank
10.2024 - Current
Front Office Receptionist
Hilton Garden Inn Tbilisi Riverview
02.2024 - 06.2024
Guest Relation Agent
Orbi City Hotel Official
05.2023 - 11.2023
Game Presenter
Evolution Georgia
02.2022 - 02.2023
High School Diploma -
Georgian National University SEU
Law
Tbilisi State University
Batumi N2 Public School
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