Margaux Guilbaud
Melbourne
Summary
With excellent interpersonal skills and professional ethics, I know how to satisfy the most demanding requests of customers with courtesy. I know how to offer high-end service, with or without supervision, to build customer loyalty. Versatile and dynamic, I am able to manage a large volume of people and numerous tasks.
Overview
5
5
years of professional experience
Work History
Receptionist
Aesthetics Clinic
Geneva
10.2021 - 07.2023
- Coordinated company events with venues and advised staff of pertinent details.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Greeted visitors and provided them with assistance.
- Greeted customers, answered general questions and directed to appropriate locations.
Permanent Makeup Artist
Teyana Institute
Publier
03.2020 - 09.2021
- Mixed pigments according to client's desired color and shape.
- Provided permanent makeup services to clients, such as eyebrow tattoo.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Followed safety protocols while performing procedures.
- Sanitized tools and equipment before use.
Beautician & Sales Advisor
Oia Beauty
Thonon-les-Bains
08.2018 - 01.2019
- Developed strong relationships with clients through great customer service skills.
- Beautified customers by performing facials and waxing.
- Applied makeup to achieve desired day-to-day and special event looks.
- Adhered strictly to safety protocols while performing treatments.
- Demonstrated product features and benefits to potential customers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Certificate IV in Aesthetic & Sales -
Silvya Terrade Aesthetic School
Saint-Julien En Genevois06-2018
Skills
- Organization Skills
- Project Coordination
- Reception Management
- Appointment Scheduling
- Customer Service Experience
- Customer Relations
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Timeline
Receptionist
Aesthetics Clinic
10.2021 - 07.2023
Permanent Makeup Artist
Teyana Institute
03.2020 - 09.2021
Beautician & Sales Advisor
Oia Beauty
08.2018 - 01.2019
Certificate IV in Aesthetic & Sales -
Silvya Terrade Aesthetic School
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