Marc-Edward Babonneau
Maisons-Laffitte
Summary
Customer-focused Tour Director experienced in leading groups across diverse domestic and international destinations. Delivered engaging, informative experiences through effective itinerary planning, logistics coordination, and proactive problem-solving. Committed to ensuring safety and comfort while maintaining high standards of service and professionalism.
Overview
18
18
years of professional experience
Work History
Tour Director
Viking Cruises
EUROPE
05.2019 - Current
- Presented engaging insights on local culture and history during excursions in France, Luxembourg, and Germany.
- Coordinated travel logistics and schedules to ensure seamless guest experiences across multiple destinations.
- Addressed guest inquiries and resolved issues promptly, contributing to overall guest satisfaction.
Tour Director
Kuoni Tumlare
PARIS
03.2019 - Current
- Presented engaging insights on local culture and history during excursions in Paris, Versailles, Giverny, Saint-Malo, and le Havre.
- Coordinated travel logistics and schedules to ensure seamless guest experiences across multiple destinations.
- Addressed guest inquiries and resolved issues swiftly to improve overall satisfaction.
Tour Director
Paris City Vision
EUROPE
04.2016 - 01.2022
- Presented engaging insights on local culture and history during excursions in Paris, Giverny, Versailles, Loire Valley, Mont-Saint-Michel, UK/London, and Belgium/Bruges.
- Coordinated travel logistics and schedules, ensuring seamless experiences for guests.
- Addressed guest inquiries and resolved issues promptly, contributing to overall satisfaction.
Tour Director
France Tourisme
EUROPE
05.2011 - 01.2015
- Presented engaging insights on local culture and history during excursions across Paris, Versailles, Giverny, Loire Valley, Mont-Saint-Michel, and Bruges.
- Coordinated travel logistics and schedules, ensuring seamless experiences for guests.
- Addressed guest inquiries and resolved issues promptly, fostering enhanced guest satisfaction.
Tour Guide
Atlantis Submarines
COZUMEL
01.2008 - 01.2011
- Guided passengers through underwater tours, highlighting marine life and ecosystems.
- Prepared guests for underwater experience through informative pre-tour briefings.
- Coordinated with crew members to ensure safety and enhance guest enjoyment.
Education
Associate of tourism -
Arceuil
France12-2016
Skills
- Public speaking
- Cultural insight presentation
- Multitasking
- Travel logistics
- Arts and culture
- Problem solving
- Multitasking
- Problem solving
- Attention to detail
- Tour coordination
Hobbies and Interests
- Travel
- Music
- History
- Movies
Languages
- French: native
- English: B2
- Spanish: bilingual
Countries visited
USA, Mexico, Japan, Russia, Portugal, Italy, Spain, Greece, Morroco, UK, Czech Republic, Germany, Luxembourg, Monaco, Andorra, France.
Timeline
Tour Director
Viking Cruises
05.2019 - Current
Tour Director
Kuoni Tumlare
03.2019 - Current
Tour Director
Paris City Vision
04.2016 - 01.2022
Tour Director
France Tourisme
05.2011 - 01.2015
Tour Guide
Atlantis Submarines
01.2008 - 01.2011
Associate of tourism -
Arceuil