MARA STEWART
Thefaine's Tailored Solutions
Charlotte,2B
2
Languages
3
years of professional experience
Hello there! I am a Management professional with a commitment to enhancing employee satisfaction and managing efficient HR operations. I have proven ability to support recruitment, handle employee relations, and facilitate training programs. I am known for strong collaboration skills and adaptability in dynamic work environments. I bring strong problem-solving skills and proactive approach to new tasks. I am known for adaptability, creativity, and results-oriented mindset. I have always been committed to making meaningful contributions and advancing organizational goals through streamlining efficiency.
Work History
Consultant
8 Months- Evaluated and improved team compliance with established protocols, policies, and best practices, fostering a consistent and efficient work environment.
- Managed all aspects of staff scheduling, to optimize coverage, minimize conflicts, and ensure efficient workflow.
- Developed and delivered targeted training programs for staff to enhance skills, knowledge, and adherence to practice guidelines.
- Scheduled interviews, communicated with candidates, and supported hiring workflows efficiently.
- Responded to employee inquiries regarding policies, procedures, and HR documentation.
- Supported disciplinary and performance documentation, ensuring consistent handling of employee records.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information for accurate documentation.
- Conducted comprehensive audits of veterinary charts to ensure accuracy, completeness, and adherence to regulatory and practice standards, identifying and rectifying missed charges to increase practice revenue.
Associate Practice Manager
1 Year 9 Months- Experienced in billing processes, ensuring accurate and timely invoicing for organizations associated with the company.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Facilitated strong team building initiatives to foster a collaborative, positive, and productive work environment among staff.
- Proficiently managed all aspects of staff scheduling, including optimizing doctor and support staff coverage to ensure efficient patient care and workflow.
- Developed and implemented comprehensive training programs that enhanced clinical skills, client communication, and operational knowledge.
- Assisted with creating employee handbooks and manuals.
- Partnered with the Practice Manager in employee relations, including participation in disciplinary processes and annual one-on-one performance discussions.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Ordered all office supplies, medications, medical devices, and kept check on inventory levels within the veterinary hospital.
- Helped employees register for benefits programs using online portals.
Veterinary Technician Assistant
8 Months- Proficient in animal handling and restraint techniques for various species (can specify experience with small animals, exotics, etc. if applicable).
- Skilled in assisting veterinarians with medical, surgical, and dental procedures.
- Experienced in preparing and administering medications (oral, injectable, topical) as directed by a veterinarian. Competent in collecting and processing laboratory samples (blood, urine, fecal, cytology).
- Familiarity with diagnostic imaging procedures, including radiography (X-ray) and performing abdominal ultrasound through the Oncura Software System.
- Knowledge of basic animal anatomy, physiology, and common medical conditions. Proficient in maintaining sterile surgical environments and sterilizing instruments.
- Accurate record-keeping and documentation in patient charts and electronic medical records (EMR).
- Excellent communication and interpersonal skills with pet owners and veterinary team members.
Education
High School Diploma
Associate of Arts
Skills
Leadership
Issue resolution
Record accuracy
Training and Development
Project Management
Organizational Skills
Veterinary hospital background
Accomplishments
- Assisted in the writing of employee handbooks in order to streamline work flow and create efficiency in the office.
- Supervised a team of 15 staff members.
- Confident in conflict resolution within the team as well as with clients of the business.
- Trained in Inventory Management.
- Trained in Veterinary Abdominal Ultrasound through Oncura.
LANGUAGES
English - Native
French - Beginner
COURSES
- VMX 2023 - Veterinary Medicine education, as well as, Management Skills.
- VMX 2024 - Attended VMX 2024, gaining updated knowledge and practical insights in management styles, staff retention, work-life balance, and client communication.
Timeline
Consultant
Thefaine's Tailored Solutions
09.2024 - 05.2025Read More
Associate Practice Manager
Animal Care of Greenville
12.2022 - 09.2024Read More
Veterinary Technician Assistant
Animal Care of Greenville
04.2022 - 12.2022Read More
Northside Highschool
High School Diploma
Read More
Beaufort County Community College
Associate of Arts
Read More