Manuel Humber
Poissy
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Cook/Waiter
Maui Poke
Montreal
05.2022 - 08.2023
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Manager
La Vie est Belle
Montreal
06.2021 - 06.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Receptionist/Sales
Éconofitness
Montreal
01.2019 - 05.2021
- Greeted customers and provided them with information regarding the products and services.
- Assisted customers in selecting items appropriate to their needs.
- Dealt with customer queries both in person and over the phone, providing accurate advice.
- Processed payments using a cash register, credit card machine or other electronic payment system.
- Provided administrative support including filing, data entry, creating reports and updating records.
- Maintained an up-to-date knowledge of company products, pricing policies and promotions.
Waiter/Barista
La Brûlerie Urbaine
Montreal
06.2017 - 04.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Education
Bachelor of Commerce - Economics
05.2022
DSC - Business Administration
05.2019
High School Diploma -
05.2017
High school Diploma
- Honor Roll student
Skills
- Critical thinking and problem solving
- Professionalism and strong work ethic
- Teamwork and collaboration
- Excellent communication skills
- Initiative and drive
- Data Management
- Sales and marketing
- Business Development
Hobbies And Interests
- Music Production
- Audio Engineering
Languages
English
First Language
French
Proficient
C2
Certification
- Certified Sound engineer, Udemy - 2023
- CPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Line Cook/Waiter - Maui Poke
05.2022 - 08.2023
Manager - La Vie est Belle
06.2021 - 06.2022
Receptionist/Sales - Éconofitness
01.2019 - 05.2021
Waiter/Barista - La Brûlerie Urbaine
06.2017 - 04.2019
Concordia - Bachelor of Commerce, Economics
John Abbott College - DSC, Business Administration
Macdonald High School - High School Diploma,
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