Summary
Overview
Work History
Education
Skills
Certification
Phone
Selected Projects And Accomplishments
Timeline
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Manah K.O. Sambola

Manah K.O. Sambola

Calgary

Summary

Visionary and result-driven ICT Technical Operations Director with over 20 years of hands-on experience in the IT, Telecommunications, DataCenter and Cybersecurity industries across Africa, North America, and Europe. Demonstrated expertise in network engineering, system integration, Project Management and cyber resilience for enterprise and national-level projects. Proven ability to lead multicultural teams, manage complex projects from concept to execution, and build operational strategies aligned with international standards such as ISO 27001 and ISO9001. Adept at scaling operations, optimizing network infrastructure, and delivering secure digital transformation initiatives for Telcos, Data Centers, Oil & Gas, Embassies, and Government agencies. Recognized for building resilient and high-availability infrastructures and for bridging business needs with advanced technical solutions.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Partner & Operations Director

RedWall Synergy
01.2022 - Current
  • Spearheaded the launch and expansion of a global IT & cybersecurity consulting firm.
  • Developed operational procedures and go-to-market strategies tailored to each region.
  • Oversaw cross-border technical projects, including SOC/NOC deployments and cybersecurity assessments.
  • Led multi-country ISO 27001 compliance projects.
  • Built partner alliances and managed global procurement operations.

Operations Director

IPXEG International
06.2018 - 10.2022
  • Directed operations across network infrastructure, enterprise support, and sales for a multinational telecom operator.
  • Managed $4M annual budget and supervised 150+ staff.
  • Oversaw transition from WiMAX to LTE, increasing customer base from 20 to 1,068 clients.
  • Drove MPLS core network expansion from Equatorial Guinea to Cameroon, Portugal, UK, and USA.
  • Presented and executed strategic initiatives to board-level executives.

Senior Network Architect

IPXEG International
11.2015 - 06.2018
  • Designed resilient WAN/LAN topologies for multi-site deployments across data centers.
  • Enhanced network monitoring with 24/7 automation systems.
  • Led implementation of firewalls, load balancers, and IDS/IPS solutions.
  • Maintained high availability and compliance for embassy and enterprise clients.

Senior Network Engineer

IPXEG International
12.2011 - 12.2015
  • Conducted end-to-end network configuration and site provisioning.
  • Recommended security upgrades and implemented disaster recovery protocols.
  • Supported key Oil & Gas infrastructure and diplomatic accounts.

System Administrator

Finatrade SA
Accra
01.2010 - 12.2011
  • Managed West Africa-wide Active Directory and email systems.
  • Provided Tier 2–3 support to engineers in 7 countries.
  • Played a key role in IT budgeting and equipment procurement.

Network Engineer

Teledata ICT
Accra
02.2008 - 01.2011
  • Deployed last-mile broadband solutions and maintained ISP core equipment.
  • Supported wireless (Wi-Fi, point-to-point) and fiber connectivity for corporate and residential clients.
  • Delivered 99.9% uptime SLA for over 150 business clients.
  • Assisted in implementing a Metro Ethernet solution for commercial clients across Accra.
  • Worked closely with the CTO to scale infrastructure during peak growth periods.

Network Engineer

Nasglobal LTD
Accra
01.2006 - 02.2008
  • Installed and maintained Cisco switches, routers, and firewalls in client environments.
  • Provided structured cabling design and implementation for new buildings and offices.
  • Conducted client training and technical documentation for managed service contracts.
  • Led upgrade projects for SMEs transitioning from legacy systems to IP-based networks.
  • Developed standard operating procedures to improve response times and issue resolution.

Education

Bachelor of Science - Information Technology

University of Derby
Derby, United Kingdom
05.2021

Bachelor of Science - IT

Sikkim Manipal University
Accra, Ghana
02.2012

Skills

  • Cybersecurity architecture
  • Governance, Risk Management
  • ISP, Data Center, and Telco Network Design and Implementation
  • Enterprise Network and Data Center implementation and Administration
  • IT/Non-IT Project and Operations Management
  • Strategic Planning and Business Development
  • ISO 27001 Implementation
  • Audit Readiness
  • Team leadership and capacity building
  • On-Prem Systems Integration
  • Servers, Operating Systems (Linux and Microsoft)
  • Incident Response and Threat Mitigation
  • Vendor Management and Contract Negotiations
  • Global Network Infrastructure, MPLS
  • IT budgeting and cost optimization

Certification

  • ISO 27001 Lead Implementer
  • PRINCE2 Practitioner
  • Cisco Certified Specialist - Enterprise Core
  • Cisco Certified Specialist - Enterprise Advanced
  • Cisco Certified Enterprise Network Professional
  • Cisco Certified Network Associate (CCNA)
  • ITIL Foundation
  • PRINCE2 Foundation

Phone

+1-473-475-2024, +256-789673674

Selected Projects And Accomplishments

  • Designed and executed the transformation of IPXEG’s legacy IP/Core network into a resilient MPLS Core Network spanning Africa, Europe, USA, and Brazil. This strategic overhaul enhanced scalability, routing control, security, and redundancy for global service delivery across mission-critical applications.
  • Led the expansion of the IPXEG core network from a flat 2-node architecture serving 18 clients to a robust MPLS-based core with 22 base stations, supporting over 380 enterprise and SME clients. The solution increased performance, security, and scalability within Equatorial Guinea and regionally.
  • Designed and built global Points of Presence (PoPs) to extend the IPX Global MPLS backbone and achieve low-latency, high-availability service delivery. PoPs established at: Equinix Lisbon, Portugal; Telehouse North, London, UK; Aberdeen, UK; 123.Net, Michigan, USA; Data Foundry – Houston 2, USA; RackAfrica Data Center, Accra, Ghana; Camtel Data Center, Cameroon; Tier-III Data Centers in Lagos, Nigeria & Maputo, Mozambique.
  • Built a Follow-the-Sun Network Operations Center (NOC) in Michigan, USA, operating in tandem with the Africa NOC to offer continuous global support for clients in oil & gas and diplomatic sectors (including US, Spanish, French, and Portuguese embassies).
  • Deployed a complete O3b satellite solution for IPXEG in Equatorial Guinea, providing diverse, low-latency bandwidth to Oil & Gas clients, embassies, and enterprise clients.
  • Expanded IPXEG's MPLS backbone beyond Equatorial Guinea into Cameroon, Nigeria, Portugal, the UK, the USA, and Brazil—empowering seamless regional and transatlantic service delivery.
  • Led the network upgrade from a WiMAX solution to a 4G LTE infrastructure in Equatorial Guinea, expanding capacity from 20 enterprise clients to over 1,000 clients, including SMEs and corporate clients.
  • Established ISO 27001:2013-certified ISMS for RedWall Synergy and ASKAR Technology Solutions in Uganda, Ghana, and Canada, aligning operations with international best practices in information security.
  • Designed and built the Uganda National CyberSOC/CSIRT in collaboration with ASKAR Technology Solutions, creating national-level incident detection and response capability.

Timeline

Partner & Operations Director

RedWall Synergy
01.2022 - Current

Operations Director

IPXEG International
06.2018 - 10.2022

Senior Network Architect

IPXEG International
11.2015 - 06.2018

Senior Network Engineer

IPXEG International
12.2011 - 12.2015

System Administrator

Finatrade SA
01.2010 - 12.2011

Network Engineer

Teledata ICT
02.2008 - 01.2011

Network Engineer

Nasglobal LTD
01.2006 - 02.2008

Bachelor of Science - Information Technology

University of Derby

Bachelor of Science - IT

Sikkim Manipal University
Manah K.O. Sambola