Malak Semmache
Paris
Summary
Motivated intern with background in project management and communication, Seeking six-month marketing internship from April to September 2025. Skilled in problem-solving, Teamwork, And delivering impactful contributions. Fluent in four languages, including English, with a passion for business and marketing. Fast learner committed to supporting company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Relationship Management Internship
Gulf Bank Algeria
Annaba
07.2024 - 08.2024
- Welcoming clients in the company's premises and answering the phone (or mails)
- Follow-up on customer experience.
- Providing impeccable service to clients
- Answering questions, suggestions, remarks from clients
- Receiving and dealing with customer claims
Hotel Event Coordinator
Sindbad Hotel
Annaba
01.2019 - 01.2022
- Coordinate events for variety of clients and wide range of events
- Publicizing and marketing hotel events
- Supervised and coordinated suppliers and staff over +50 during the event
- Develop event décor and ambiance based on client and hotel vision and budget
- Booking artist for some events
Education
Bachelor - International business
INSEEC
Paris, France01.2026
Skills
- Problem solving
- Communication skills
- Adaptability
- Ensuring High-Quality Client Support
- Client Feedback Management
- Autonomy
- Creativity
- Social Media
- Computer Skills
- Project Management
- Quick Learner
- Multitasking and Organization
- Collaboration
Languages
- Arabic, C2
- English, C1
- French, C1
- Spanish, A2
Certification
- Duolingo English test
- Tcf French Test
Languages
Arabic
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1
Spanish
Beginner
A1
References
References available upon request.
Timeline
Customer Relationship Management Internship
Gulf Bank Algeria
07.2024 - 08.2024
Hotel Event Coordinator
Sindbad Hotel
01.2019 - 01.2022
- Duolingo English test
- Tcf French Test
Bachelor - International business
INSEEC
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