Maksym Hlotov

Kyiv

Summary

To become a Technical Ambassador for the Story Foundation, leveraging my skills in creating educational materials and technical support to deepen community understanding and engagement with the platform.

Overview

years of professional experience

Work History

Technical Consultant

Tech Solutions

01.2020 - Current

Provide technical support to users, including troubleshooting and answering questions about company products
Create detailed guides and educational materials for users of varying skill levels, enhancing their experience with the product
Conduct webinars and live Q&A sessions, facilitating better understanding of the technology within the community.

Community Manager

CryptoConnect

01.2019 - 01.2020

Participated in the development and implementation of community engagement strategies, resulting in a 40% increase in active users
Organized and conducted educational events for users, improving their understanding of blockchain technologies and cryptocurrencies
Collected feedback from the community and analyzed it to enhance products and services.

Education

Bachelor's Degree in Information Technology -

Kyiv National University

12.2019

Skills

In-depth knowledge of blockchain technologies and cryptocurrencies
Experience in creating educational content and technical documentation
Excellent communication skills and the ability to explain complex concepts in simple terms

Familiarity with platforms such as Discord, Telegram, and other social media
Ability to work collaboratively with developers to achieve common goals
Capability to adapt materials for different audiences, including technical and non-technical users

Accomplishments

Developed and implemented educational materials that improved technology understanding among users by 30%.
Conducted successful webinars with over 100 participants, fostering active community engagement.
Created a centralized resource hub with guides and FAQs, enhancing information accessibility for users.

Additional Information

Participated in various online courses and seminars on blockchain technologies and community management., Active participant in tech forums and communities, including involvement in developing educational initiatives., Certificate in "Fundamentals of Blockchain Technology" from [name of educational platform] (2023).

Languages

Russian

Bilingual or Proficient (C2)

Ukrainian

Bilingual or Proficient (C2)

English

Upper intermediate (B2)

Timeline