Ma Joan Madera
Villejuif ,Paris France
Summary
Dedicated healthcare professional with extensive experience in patient care, handling, and positioning. Proficient in vital signs monitoring, medication administration, and infection prevention and control. Demonstrates exceptional skills in patient relationship building, emotional support, and healthcare support. Certified in CPR and basic life support with a strong focus on patient advocacy and safety protocols. Committed to providing high-quality personal care assistance and practical patient support while collaborating effectively with medical teams.
Overview
20
20
years of professional experience
Work history
Barista
Camilo Coffee shop
Santa Barbara , Iloilo
12.2023 - 01.2024
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
Nursing attendant
LGU Santa Barbara
Iloilo, Philippines
10.2019 - 02.2023
- Assisted patients with personal hygiene tasks, improved comfort and dignity.
- Monitored vital signs for early detection of changes in patient condition.
- Provided emotional support to patients, reduced anxiety levels.
- Administered basic wound care under nurse supervision, aided in the healing process.
- Transported patients between wards and treatment areas, ensured timely care delivery.
- Observed patient behaviour regularly for any signs of distress or discomfort.
- Assisted nurses during medical procedures to enhance efficiency at work.
- Responded quickly to call lights, demonstrated strong commitment to patient care.
- Recorded weight and height measurements, blood pressure and blood sugar levels.
- Prioritised tasks efficiently under high pressure; handled multiple responsibilities simultaneously.
- Recorded vital signs and other metrics to inform care team of ongoing progress.
- Cleaned, sterilised and stored clinical equipment appropriately.
- Provided incontinence care and bed baths, maintaining patient dignity at all times.
- Prepared treatment rooms prior to use.
- Administered oral medication to incapacitated patients as outlined in care plans.
- Collaborated with nurses to evaluate care plan outcomes, implementing or adjusting interventions accordingly.
- Responded to patient call lights and supported continuum of care with appropriate interventions.
- Assisted patients with ADL management and supported ambulation to promote healing.
- Monitored medical supply levels and restocked exam rooms.
- Kept patient environments clean and neat following optimum hygiene standards.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Provided attentive first-hand care, comfort and safety to patients.
- Updated families regularly on patient progress and treatment plan changes.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
Babysitter
Saad Sabir
Alkobar, Saudi Arabia
10.2015 - 12.2017
- Provided safe and engaging environment by organising creative activities for children.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Kept living spaces neat and clean to maintain a proper hygienic environment.
- Assisted children with homework, resulting in improvement in their academic performance.
- Managed children's day-to-day schedule including school, play dates, appointments, bedtime routines to keep life orderly.
- Fostered an environment conducive to learning with the provision of educational games.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Provided assistance with personal hygiene tasks such as bathing, brushing teeth creating a routine for self-care among kids.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
- Taught manners and other socially appropriate behaviours enhancing interpersonal development among kids.
- Developed positive, trusting relationships with groups of young children.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
- Monitored children at after-school program location, offering safe place for children to play and complete homework assignments.
Cashier
Jollibee
Lapaz Iloilo , Iloilo Philippines
09.2003 - 12.2004
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
Education
Scottish Qualifications Certificate - Barista NC2
Cresil intergrated school
Iloilo05.2022
Scottish Qualifications Certificate - Health Care Management
New Lucena polytechnic college
Iloilo06.2004
A-Levels - Caregiver
New Lucena polytechnic college
Iloilo06.2000
Skills
- Patient observations
- Patient care
- Patient handling and positioning
- Personal care assistance
- Calm under pressure
- Basic life support
- Pressure area care
- Patient risk assessment
- Personal care
- Infection prevention and control
- Patient relationship building
- Manual handling
- Medication Administration
- Medicine administration
- Stoma care
- Catheterisation
- Specimen collection
- CPR certified
- Patient lifting techniques
- Medical team collaboration
- Vital signs monitoring
- Patient advocacy
- Healthcare support
- Respiration rate monitoring
- Practical patient support
- Pulse oximetry
- Emotional patient support
- Blood pressure monitoring
- Monitoring Vital Signs
- Patient bathing
- Health education
- Health and safety protocols
- Food Hygiene
- Bedmaking
- Patient dressing
- Healthcare and safety
- Pulse and temperature checks
- Patient rehabilitation assistance
- Patient observation
- Patient behaviour management
- Social media navigation
- Loss prevention
- Telephone skills
- Process optimisation
- Emergency stock management
- High-value project management
- Physical stamina
- Complaint handling
- Markdown/promotional procedures
- Customer data analysis
- Negotiation proficiency
- Inventory control
- Customer needs analysis
- Cultural awareness
- Customer relationship management software
- Telephone etiquette
- Regulatory compliance
- Written and verbal communication skills
- Administrative support
- Customer Service
- Resource optimisation
- Analytical mindset
- Active listening
- Familiarity with crm software
- Proactive follow-up behaviour
- Inventory systems
- Beverage preparation speed
- Handling customer complaints
- Product knowledge advocacy
- Fruit smoothie preparation
- Organic product familiarity
- Milk steaming and frothing
- Nutritional information awareness
- Knowledge of dietary restrictions
- Efficient work pace
- Recipe modification
- Menu creation
- Reliability in peak hours
- Sense of humour
- Baking basic pastries
- Drink customisation
- Coffee bean selection
- Punctuality maintenance
- Point-Of-Sale system expertise
- Creative coffee presentation
- Hot chocolate making
- Tea preparation
- Speciality coffee brewing
Languages
English
Intermediate
B1
Timeline
Barista
Camilo Coffee shop
12.2023 - 01.2024
Nursing attendant
LGU Santa Barbara
10.2019 - 02.2023
Babysitter
Saad Sabir
10.2015 - 12.2017
Cashier
Jollibee
09.2003 - 12.2004
Scottish Qualifications Certificate - Barista NC2
Cresil intergrated school
Scottish Qualifications Certificate - Health Care Management
New Lucena polytechnic college
A-Levels - Caregiver
New Lucena polytechnic college
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