MAHSHOOK MOHAMMED
BORDEAUX
Overview
9
9
years of professional experience
Work History
Manager Itinèrant
HOSTEL 20
Rennes, Toulouse, et Lyon, France
11.2025 - Current
- Oversaw management of team to enhance productivity and collaboration.
- Monitored staff performance and developed improvement plans.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
Team leader
SAS HOSTEL
Bordeaux
07.2025 - 09.2025
- Oversaw responsibilities for establishments in Bayonne and Toulouse.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Resolved complex customer enquiries, disputes and complaints.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
Agent polyvalent
HOSTEL TOULOUSE WILSON
Toulouse
12.2024 - 05.2025
- Agent polyvalent dans une auberge de jeunesse (dans le cadre de la 3 année du Bachelor VATEL : réception, bar, ménage, laverie, management).
Agent polyvalent
HOSTEL 64
Bayonne
06.2024 - 09.2024
- 4 mois de contrat saisonnier dans une auberge de jeunesse (dans le cadre de la 2 année du Bachelor : réception, bar, ménage, laverie, management).
Responsable réception et Accueil clients à l’aéroport
Musherib Hotel
Doha
01.2021 - 09.2023
- Managed reservation software, overseeing client registrations, orders, and billing processes.
- Maintained files and records by implementing efficient filing systems that enhanced organisation.
- Recognised as Employee of the Month in November 2022.
Responsable des relations clients
Restaurant « THE YELLOW CHILLI »
Kerala
01.2017 - 01.2019
- Supervision du personnel afin de répondre aux besoins des clients.
- Gestion des fonctions du service clients pour les zones de réception et du salon.
Education
International Hotel Management
Vatel Bordeaux
Bordeaux, 3301-2025
Diplôme d’Ingénieur Civil -
KERALA, INDE01-2016
Dessinateur Civil -
KERALA, INDE01-2013
Skills
- Microsoft Office (Word, Excel, Outlook)
- Supply management
- Information management software
- Multi-line phone systems
- Team management
- Performance monitoring
- Inventory control
- Workforce scheduling
- Project management
Hobbies and Interests
- Cricket
- Échecs
- Voyages
- Socialisation avec la famille et les amis
Languages
Anglais
Proficient
C2
Hindi
Proficient
C2
Français
Upper Intermediate
B2
Personal Information
Age: 32
Timeline
Manager Itinèrant
HOSTEL 20
11.2025 - Current
Team leader
SAS HOSTEL
07.2025 - 09.2025
Agent polyvalent
HOSTEL TOULOUSE WILSON
12.2024 - 05.2025
Agent polyvalent
HOSTEL 64
06.2024 - 09.2024
Responsable réception et Accueil clients à l’aéroport
Musherib Hotel
01.2021 - 09.2023
Responsable des relations clients
Restaurant « THE YELLOW CHILLI »
01.2017 - 01.2019
International Hotel Management
Vatel Bordeaux