MAhmoud SATOUR
Paris
Summary
Experienced Business Developer with a strong background in sales, negotiation, and marketing. Holding a Master’s in Marketing & Business from KEDGE, I’ve consistently driven growth and built strong client relationships. Seeking an international opportunity in Sales or Marketing to leverage my skills and contribute to global success.
Overview
3
3
years of professional experience
Work History
Digital Marketing Manager
Generali
Paris
09.2023 - 09.2024
- Monitored and analyzed customer feedback through NPS to improve user experience and customer satisfaction.
- Conducted data analysis and created detailed reports to identify areas for improvement.
- Developed and implemented strategic recommendations to enhance customer satisfaction and reduce churn rates.
- Collaborated with Medallia to optimize the use of the customer experience management software
- +30% improvement in NPS score within 6 months of implementing corrective actions.
Business Developper – Intern
DISTRIMED
Marseille
01.2022 - 07.2023
- Prospecting and developing a B2B client portfolio in the medical sector (gynecology and ophthalmology)
- Selling specialized medical equipment to clinics, hospitals, and private practices
- Commercial negotiation and presentation of tailored solutions to healthcare professionals
- Developing strategic partnerships with key players in the medical sector
- Increased sales revenue by 35% within one year by expanding the client portfolio and optimizing negotiation strategies.
- Secured 15+ new key accounts in the gynecology and ophthalmology sectors, contributing significantly to the company’s growth.
Education
Master - Marketing & Business, Grande Ecole Program
KEDGE Business School
Marseille01.2024
Skills
- Fluent in English
- Fluent in Arabic
- Moderate In Spanish
- NPS monitoring
- Data analysis
- Customer experience
- Advanced proficiency in Microsoft Office Tools (Excel, PPT, Word)
- Proficient in Power Query (Excel)
- Power BI
- Microsoft Certification Power Platfor
- Strategic recommendations
- Commercial negotiation
- Sales forecasting
- CRM systems
Affiliations
- Traveling: Passionate about exploring new cultures and gaining global perspectives. I've had the opportunity to visit 12 countries, including France, Spain, Italy, Germany, the UK, the USA, Japan, Thailand, Greece, the Netherlands, Morocco, and Portugal.
- Football: Coach of the KEDGE Football Club, leading the team to 3rd place in the best university team rankings in France in 2022 and 2023. Enthusiastic about teamwork, discipline, and developing leadership skills.
Timeline
Digital Marketing Manager
Generali
09.2023 - 09.2024
Business Developper – Intern
DISTRIMED
01.2022 - 07.2023
Master - Marketing & Business, Grande Ecole Program
KEDGE Business School
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