MAE ANN VILLACAMPA
Abu Dhabi
Summary
Reliable office administrator with over 10 years of experience in project management, process improvement and financial analysis using various ERP platforms. Proven track record of successfully streamlining business operations and reducing costs. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
16
16
years of professional experience
Work History
Administrator - Fitout & Projects Services
Inspire Integrated Facilities Management LLC
08.2016 - Current
- (Previously Tafawuq Facilities Management LLC)
- In charge in all Procurement, Financial and Administrative tasks of the department
- Provides service for commercial buildings, mainly but not limited, within Reem Island
- Manages all Fitout operations, starting from Business development, payables & receivables, ensuring that all client Fitout works are in compliance with the Abu Dhabi Authorities (i.e., ADM, ADCD & ADDC) requirements
- Assists in the contract bidding every now and then, and other needed tasks
- Provides reporting for monthly forecast analysis, project pipeline, etc.
- Manages departmental cashflow.
FM Administrator
Tafawuq Facilities Management LLC
11.2019 - 08.2021
- In charge in managing complaints of the residents/clients, scheduling of technicians and housekeeping personnel, coordinating all HR issues of technicians and cleaner
- Ensured that all quotations, invoices, receipts, POs, etc
- Are issued on a timely and orderly manner
- Managed 18 buildings in Marina Square, for both commercial and residential clients
Administrative/Finance Officer
Business Professionals Education Center
08.2015 - 08.2016
- Provides administrative assistance and logistic support on both Administrative and training activities of the company
- In charge of the daily cash flow and analyzes financial budget for all approved trainings
- Monitors the preparation and implementation of the training plan
Executive Secretary
Al Sherooq Advocates & Legal Consultant
04.2015 - 08.2015
- Handled the GM's and other lawyers' diary while monitoring cases for both UAE and Oman branch
- Dealing with both clients and business associates of the company
Training Coordinator
Haward Technology Middle East/Petrolab Engineering
07.2013 - 12.2014
- Telemarketing and direct selling of technical short courses to clients like ADCO, ADGAS, GASCO, ADNOC, BUNDUQ, TAKREER, ADWEA, TRANSCO, NDC, DEWA, ESI, ENOC, EMARAT, KNPC, QVC, KARAHMAA, ARAMCO, SABIC, SAMREF, SASREF, SEC, and others
- Facilitate all training requirements and essentials of all confirmed courses
- Attended these confirmed courses although the whole training duration to monitor and assist the instructor and trainees
Collections Specialist
TeleTech Customer Care Management Phils, Inc.
01.2012 - 03.2013
- Collections Specialist for a telecommunications company
- Doing inbound and outbound calls to assist customer in overdue bills, setting up payment terms manageable for customers, do credit backgrounds for unrecoverable or bad debts
Customer Service Representative
Eperformax Contact Centers and BPO
08.2011 - 01.2012
- Customer Service Representative for eBay account, an online selling/buying website
Outbound Sales Representative
Intellistor Solutions, Inc.
06.2009 - 02.2011
- Functioned as Marketing Specialist, wherein we called lead contacts who inquired from the client's company website and turning their interest to sale
- Assigned to handle new virtual accounts as well to test new products/projects in the market
- Assigned on lead generation team, wherein we researched for company's contact information that could be used in looking for possible leads for the new products/projects
Education
BS - Commerce, major in Management Accounting
Adventist University of the Philippines
Skills
- Project coordination & Management
- Business development
- Contract Management
- Proficient in SAP Operations
- Knowledgeable in Oracle
- Technical documentation
- Staff management
- Filing system organization
- Reporting and documentation
- Administrative & Executive support
- Budget management
Timeline
FM Administrator
Tafawuq Facilities Management LLC
11.2019 - 08.2021
Administrator - Fitout & Projects Services
Inspire Integrated Facilities Management LLC
08.2016 - Current
Administrative/Finance Officer
Business Professionals Education Center
08.2015 - 08.2016
Executive Secretary
Al Sherooq Advocates & Legal Consultant
04.2015 - 08.2015
Training Coordinator
Haward Technology Middle East/Petrolab Engineering
07.2013 - 12.2014
Collections Specialist
TeleTech Customer Care Management Phils, Inc.
01.2012 - 03.2013
Customer Service Representative
Eperformax Contact Centers and BPO
08.2011 - 01.2012
Outbound Sales Representative
Intellistor Solutions, Inc.
06.2009 - 02.2011
BS - Commerce, major in Management Accounting
Adventist University of the Philippines
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