Summary
Overview
Work History
Education
Languages
Personal Information
Timeline
Generic

Lucia HMELIC

Chisinau

Summary

I have more than 20 years of experience in project implementation, governance, public administration, and finance, working in both Moldova’s public sector and non-profit organizations. As a results-oriented Project Officer, I use my knowledge to successfully enhance operational efficiency in various projects.
I pay close attention to detail and approach my work methodically. My leadership skills shine through in my focus on strategic planning and effective communication, helping to build strong team collaboration to meet organizational goals.
I’m known for my ability to communicate well and work effectively in teams, effective problem-solving and leadership leveraging these soft skills to drive team success and achieve organizational goals. I’m passionate about continuous learning and growth in my career.

Experienced Operations Advisor with proven background in optimizing operational procedures, improving team performance and enhancing productivity. Strengths include strategic planning, problem-solving and leadership skills. Notable impacts include successful process improvements and implementation of effective strategies for operational efficiency.

Overview

24
24
years of professional experience

Work History

Senior Project Officer

Council of Europe
Chisinau
01.2023 - Current

As the project lead for the "Enhancing the Anti-Money Laundering and Asset Recovery Regime in the Republic of Moldova" I plan, implement, and coordinate all activities while quickly addressing any challenges to keep us on track.
I focus on building strong relationships with partners and consultants to ensure smooth implementation. I provide regular updates to the Head of the Council of Europe Office and share insightful reports aligned with our objectives.
I also offer strategic insights to headquarters management regarding project developments, ensuring high-quality outputs and suggesting necessary adjustments. I oversee my assistant’s work for efficient office management and ensure timely documentation of our progress.
To enhance visibility, I draft communication materials and manage the project's financial, administrative, and technical aspects, ensuring compliance with budget regulations.

Deputy Operations Manager

International Development Group Advisory Services LLC
01.2021 - 12.2023

Managed in-country operations, developed strategic workflows, and ensured regulatory compliance. Provided training to team members, maintained the performance standards, and fostered achieving the operational milestones for the EDGE Growth Project team in Moldova.

Operations Advisor

International Development Group Advisory Services LLC
01.2021 - 12.2023
  • Managed project and in-country office operations including financial, administrative, procurement and logistics during interim process prior to onboarding of MCTA Operations and Finance Manager
  • Provided training to the MCTA Operations and Finance Manager on USAID and IDG policies, procedures, and regulations upon onboarding
  • Oversaw management of MCTA finances throughout duration of buy-in to ensure activities and procedures follow USAID policies, procedures, and regulations
  • Oversaw quality control to identify inconsistencies and malfunctions.

Operations and Administrative Assistant

International Development Group Advisory Services LLC
01.2020 - 12.2021
  • Facilitated operational support for the FSTA office including preparation of monthly financial report for approval and submission to the HO, quote management for the procurement process, logistical arrangements for the field office team as well as traveling international consultants and staff, and assistance with organization of supporting documentation for payments and payroll conducted by the external accounting firm
  • Provided administrative, financial and logistical support to the Operations and Finance Manager and the external accountant contracted by the project
  • Conducted monthly wire transfer requests from the IDG Home Office through a thorough analysis of projected project expenditures with supervision of IDG Home Office staff
  • Assisted in gathering the salary receipts, payroll forms, income tax withholdings according to local tax law, and other such necessary documentation for the external account to prepare and process payroll monthly
  • Maintained complete files of all documents evidencing compliance with rules, regulations, and procedures
  • Performed other duties, as required by the Finance and Operations Manager and/or country

Junior Accountant (Volunteer)

Faith-based Organization
01.2019 - 12.2020
  • Post and process journal entries to ensure all banking transactions are accurately recorded
  • Updated accounts receivable, accounts payable, and invoices
  • Processed balance sheets, income statements, and other financial statements following the organization’s accounting and financial guidelines
  • Reviewed expenses and payroll records and perform online banking payments
  • Updated financial data to ensure all information is accurate and immediately available when needed
  • Prepared and submit online monthly and quarterly reports for the State Tax Service and National Bureau of Statistics
  • Assisted senior accountant with the preparation of monthly, quarterly, and yearly closings, salary calculation, and salary payment

Chief of the Cabinet of the Deputy Speaker of the Parliament

Parliament of the Republic of Moldova
01.2017 - 12.2019
  • Coordinated policy advice inputs from staff, managed day-to-day office operations, and ensured adherence to corporate standards and compliance obligations
  • Liaised closely and regularly with colleagues in other offices to maintain a good working relationship and to coordinate work and level of effort
  • Managed office budget and provided appropriate and detailed reporting on expenditures
  • Supervised three full-time employees, collected staff’s timesheets, and presented monthly reports to the HR department

Chief of the Cabinet of the President of the EPP Group in the Parliament

Parliament of the Republic of Moldova
01.2017 - 12.2017
  • Managed office activities, supervised office staff, and coordinated the President’s activities
  • Ensured a smooth informational flow for good communication and facilitated communication with petitioners and constituents
  • Coordinated nonresident advisors’ activities and internship programs for student interns
  • Managed office budget and prepared accurate financial reports
  • Managed office staff and reported their working time to the HR department
  • Assisted with the development and implementation of all policy objectives, strategies, and operating plans

Member of Parliament Assistant

Parliament of the Republic of Moldova
01.2012 - 12.2017
  • Maintained hard copy filing system and archiving systems in compliance with the Parliament's rules and procedures
  • Kept the Member of Parliament (MP)'s schedule and prepared files for plenary sittings
  • Provided briefs to the MP on procedures in house announcements and other information as needed
  • Kept record of communication papers and drafted reply letters and information papers
  • Managed petitioners/constituents - MP relationship and drafted reply letters to petitioners

Country Director

Sweet Sleep
01.2008 - 12.2012
  • Planned in-country projects and managed all projects’ operations
  • Drafted bilateral cooperation policies and developed working partnerships with local NGOs, governmental agencies, and local authorities
  • Managed human resource including selection of short-term specialists, on-boarding, and contract closure
  • Planned and managed project procurements and financial budgets
  • Prepared and submitted activity and financial reports to the U.S
  • Based headquarter
  • Managed logistics including selecting vendors, arranging procurements, and contracting transportation services
  • Planned and managed U.S
  • Volunteer teams’ visits and provided all needed administrative and logistical support to ensure the targeted objectives were achieved

Program Manager

A.O. “Tinerii pentru Cristos Moldova”
01.2001 - 12.2007
  • Managed staff and drafted job descriptions for each new role in the project
  • Developed appropriate targets and performance measures for the staff
  • Planned career development and growth for staff by identifying training needs and providing needed support
  • Elaborated training programs and curriculum for new partners
  • Designed and implemented monitoring, evaluation and learning systems for the project
  • Determined the priorities and workloads for the leading staff
  • Managed budgets ensuring all expenditures were compliant and all conditions were agreed with the management team, partners, and donors
  • Developed partnerships with NGOs, local authorities, and government departments

Education

MA - Public Administration

Moldova State University
Moldova
01.2024

BA - Business Management

International Institute of Management (IMI-NOVA)
Moldova
01.2008

Languages

  • English, Fluent
  • Romanian, Native
  • Russian, Fluent
  • French, Beginner

Personal Information

Title: Senior Project Officer

Timeline

Senior Project Officer

Council of Europe
01.2023 - Current

Deputy Operations Manager

International Development Group Advisory Services LLC
01.2021 - 12.2023

Operations Advisor

International Development Group Advisory Services LLC
01.2021 - 12.2023

Operations and Administrative Assistant

International Development Group Advisory Services LLC
01.2020 - 12.2021

Junior Accountant (Volunteer)

Faith-based Organization
01.2019 - 12.2020

Chief of the Cabinet of the Deputy Speaker of the Parliament

Parliament of the Republic of Moldova
01.2017 - 12.2019

Chief of the Cabinet of the President of the EPP Group in the Parliament

Parliament of the Republic of Moldova
01.2017 - 12.2017

Member of Parliament Assistant

Parliament of the Republic of Moldova
01.2012 - 12.2017

Country Director

Sweet Sleep
01.2008 - 12.2012

Program Manager

A.O. “Tinerii pentru Cristos Moldova”
01.2001 - 12.2007

MA - Public Administration

Moldova State University

BA - Business Management

International Institute of Management (IMI-NOVA)
Lucia HMELIC