Loukas Hatzis
Lauzun
Summary
I am a dependable, extroverted person with outstanding communication skills, and a reputation for performing well under pressure. Having graduated from the Swiss Hotel Management School with Honors Second Class and the Highest Professional Conduct. I am an enthusiastic hotelier who is adaptable to fast working paces and deadline driven environments. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
Work History
F&B Intern
Swiss Hotel Management School
08.2020 - 01.2021
- Ensuring food trays were full and clean in the buffet
- Cleaning and setting up after every service
- Taking drink orders and making drinks
- Taking inventory and ordering more if needed
- Taking payments and managing cash floats
- Good knowledge with the micros system
- Menu design
- Recipe creation under supervision
- In addition to this, being a school we had many students in and out of quarantine which we regularly had to pack for ensuring dietary and medical needs were met.
Intern/Commis
Fairmont Le Montreux Palace
08.2019 - 01.2020
- Welcoming and seating guests
- Providing recommendations for food, wines and cocktails
- Serve according to expectations and following the SOP's
- Regularly fill consoles with clean cutlery, glasses and various condiments
- Responsible for the mise-en-place in my section as well as helping other sections of the restaurant
- Participate in events and banquets, taking place at the hotel at request
- Food runner between the service and kitchen
- Cleaning and maintaining the back office
- Taking inventory in back office and ordering more if needed
- Taking payments and closing tables
- Good knowledge with the micros system.
Housekeeping & Land Maintenance
Le Manoir du Bout du Pont
04.2018 - 08.2018
- Performing daily housekeeping functions
- Responsible for landscaping including mowing and watering the grounds
- Pool maintenance (eg: chlorine checks and scrubbing pool floor ensuring guest safety)
- Responsible for setup and breakdown for events.
Education
Bachelor of Arts - Hospitality And Events Management
Swiss Hotel Management School
Leysin, Switzerland10.2022
The Old School - High School Diploma -
The Old School
07.2018
Skills
- MICROS
- Microsoft Office
- Opera
- Scheduling
- Problem-Solving
- Interpersonal Skills
- Adaptability
- Quality Control
- Fast Learner
- Effective Communication
Languages
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Afrikaans
Intermediate (B1)
References
- Mr Gianluigi Nicastro, F&B Assistant Manager, +41 786 82 85 26, gnicastro@shms.com
- Mrs Angela Sharp, Owner of wedding venue Le Manoir, +33 686 00 52 32, angela_sharp@hotmail.com
- Ms Alexandra Serbanescu, Assistant Manager, alexandra.serbanescu@fairmont.com
- Dr Dominic Szambowski, Dean of Swiss Hotel Management School, dominicszambowski@gmail.com
Timeline
F&B Intern
Swiss Hotel Management School
08.2020 - 01.2021
Intern/Commis
Fairmont Le Montreux Palace
08.2019 - 01.2020
Housekeeping & Land Maintenance
Le Manoir du Bout du Pont
04.2018 - 08.2018
Bachelor of Arts - Hospitality And Events Management
Swiss Hotel Management School
The Old School - High School Diploma -
The Old School
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