Seasoned Learning & Development leader with 20+ years of experience designing and implementing high-impact learning strategies across global organizations. Expertise in deploying digital learning solutions, managing leadership and talent development programs, and driving continuous improvement through data-driven evaluations. Proven ability to lead cross-functional teams, manage vendor partnerships, and oversee large-scale training deployments, ensuring alignment with business goals. Strong project management, stakeholder communication, and change leadership skills.
Vue d'ensemble
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Expérience
Associate Director, Commercial Operations Excellence, International Region
Apellis International
Zug
2023.06 - Current
Develop and execute learning strategies for international teams, optimizing leadership development and capability-building programs across multiple markets
Oversee the rollout of digital learning tools, including the design and delivery of training for new technologies, increasing productivity and engagement by 20%
Serve as the key liaison for cross-functional teams (Medical, Market Access, Marketing) to ensure seamless launch readiness and alignment with strategic goals
Partner with external providers to implement customized digital learning solutions, ensuring ongoing support and vendor compliance with business requirements
Sr. Manager, Learning & Performance, ELMAC Region
Amgen Europe GmbH
Zug / Rotkreuz
2015.05 - 2023.06
Présentation de l'entreprise: (Amgen, Inc.)
Led the design and localization of leadership and talent development programs, impacting over 1,800 commercial professionals across Europe
Spearheaded digital learning transformation by implementing Articulate RISE modules and integrating innovative learning platforms (Degreed, Klaxoon), resulting in a measurable increase in learner adoption and satisfaction
Managed cross-functional transformation projects with global teams, facilitating smooth adoption and improving performance metrics through targeted communication and training
Conducted in-depth training needs analysis (TNA), using feedback and data to refine training programs and ensure continuous alignment with evolving business goals
(Amgen, Inc.)
EU Training Project Manager
C3i Solutions
Zürich / Lausanne
2012.01 - 2015.04
Présentation de l'entreprise: (now HCL Technologies)
Led the delivery of Veeva CRM training for sales teams across Europe, achieving high satisfaction scores (4.4+ / 5.0) through tailored, high-quality training programs
Managed relationships with internal stakeholders and external vendors, ensuring the successful deployment and customization of training solutions across multiple countries
(now HCL Technologies)
Sales Effectiveness Manager, Strategic Operations Region Europe
Novo Nordisk Region Europe
Zürich
2009.07 - 2011.12
Présentation de l'entreprise: (NNEU)
Managed the implementation of CRM and sales effectiveness training for over 1,900 users across 32 countries, resulting in high adoption rates and performance improvements
Designed internal communication strategies, including stakeholder newsletters and performance reports, to keep teams informed and engaged throughout large-scale rollouts
(NNEU)
Formation
International MBA - Marketing & Entrepreneurship
IE Business School
2002.09 - 2004.01
Bachelor of Engineering - Civil Engineering
McGill University
1992.09 - 1997.04
Compétences
Learning Strategy & Design
Digital Learning Leadership
Program Delivery & Evaluation
Stakeholder Engagement
Vendor & Project Management
Change Management
Certificats
Scrum Master Training, LearnQuest, 2024
SLII Leadership Certification, The Ken Blanchard Companies, 2021
Six Boxes Performance Consulting Certification, Amgen, Inc., 2018
VILT Certification, NetSpeed Learning, 2014
Veeva CRM Trainer Certification, C3i Training, France, 2012
Projets réalisés
Designed and delivered leadership development programs that significantly improved management capability and team performance across international markets.
Led the successful deployment of digital learning platforms, resulting in increased learner engagement and measurable improvements in organizational capabilities.
Played a key role in major organizational change initiatives, driving stakeholder communication and alignment, resulting in a smooth transition and high adoption rates.
Informations complémentaires
Extensive experience in learning and talent development within fast-paced, global environments., Strong expertise in project management, vendor relations, and managing large-scale training rollouts., Familiarity with the latest trends in digital learning, leadership, and talent development, with a focus on continuous improvement.
Langues
English (mother tongue)
French (mother tongue)
Spanish (fluent)
Portuguese (fluent)
German (A2)
Personnalisé
C permit
Chronologie
Associate Director, Commercial Operations Excellence, International Region
Apellis International
2023.06 - Current
Sr. Manager, Learning & Performance, ELMAC Region
Amgen Europe GmbH
2015.05 - 2023.06
EU Training Project Manager
C3i Solutions
2012.01 - 2015.04
Sales Effectiveness Manager, Strategic Operations Region Europe
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> à Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> à Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.