Vue d'ensemble
Expérience
Formation
LANGUAGES
Informations complémentaires
Chronologie
Generic
Louis Bénet

Louis Bénet

Paris,Switzerland

Vue d'ensemble

6
6
years of post-secondary education
15
15
years of professional experience

Expérience

High-End Director France & Monaco

Cartier
Paris
2026.05 - Actuel

Mission from April 26 to October 26 (maternity leave cover).

  • Lead the High Jewelry business across France & Monaco, managing a team of 9 professionals responsible for business operations, client development, events and sales enablement.
  • Contributed to the successful execution of the Saint-Tropez High Jewelry event, delivering record sales, an 83% conversion rate and securing the #1 worldwide market ranking.
  • Lead the preparation of the Paris Regional High Jewelry Event, overseeing client selection, invitation strategy, appointment allocation and bespoke client experiences to maximize commercial opportunities across 11 boutiques.
  • Partner closely with the European High Jewelry team and local Client Development teams to coordinate event strategy, client targeting, sales objectives and overall event execution.
  • Act as a key stakeholder within the French leadership team, driving commercial performance, business reporting and strategic initiatives to support High Jewelry growth.

Client Experience Director – Cartier Flagship, 13

Cartier
Paris
2023.06 - 2026.04
  • Led a team of 25 professionals across three functions: Clienteling & Events, Floor Management and Visual Merchandising within Cartier’s global flagship.
  • Directed the Clienteling & Events strategy, driving CRM adoption, client engagement initiatives, bespoke experiences and large-scale events for local and international clientele.
  • Managed Floor Management activities, including hospitality, client flow, sales support operations and boutique coordination, ensuring operational excellence and a seamless client journey.
  • Oversaw Visual Merchandising operations, ensuring excellence in boutique presentation, product storytelling and execution of key retail projects.
  • Contributed to the flagship’s strategic vision through productivity, organizational transformation and client experience initiatives.
  • Oversaw 250+ annual institutional and non-commercial visits, ensuring flawless execution and reinforcing Cartier’s brand image among key stakeholders.

High-End Business Dvpt Manager

Cartier
Geneva
2017.12 - 2023.06
  • Defined the High-End strategy for Fine Watchmaking, Fine Jewelry and High Jewelry across Cartier’s partner network.
  • Expanded responsibilities following the High-End organizational transformation, becoming the lead contact for partner network High-End activities.
  • Led Cartier’s High-End client program during Watches & Wonders, hosting 50+ top clients and overseeing event execution.
  • Partnered with international markets, Marketing and Operations teams to drive High-End business opportunities.
  • Managed allocations of rare and limited-edition timepieces, including Cartier Privé and Cartier Rééditions.
  • Presented strategic recommendations and business cases to senior leadership and ExCo.

Area Sales Manager

Cartier
Dubaï
2015.03 - 2017.11
  • Managed Cartier’s distribution network across 10 countries, covering 34 Specialists and Partner Boutique throughout the Middle East.
  • Led the transformation of the specialist network, reducing the footprint from 34 to 22 Specialists and Partner Boutique while strengthening brand equity through strategic retail projects, including the redesign of Cartier’s distribution model in India and the reopening of Dubai Airport locations.
  • Drove commercial performance through events, training programs, incentive schemes, ambassador initiatives and tailored sell-out action plans.
  • Delivered double-digit sell-out growth while developing High-End business opportunities and VIP client acquisition.

Sales Executive

Cartier
Dubaï
2014.02 - 2015.02

In charge of Cartier distribution in 10 different countries (45 POS).

  • Same as above exclusively for the Specialist network with sales administration tasks (invoicing, delivery follow- up)
  • Restructure of Middle East Cartier specialist distribution network to optimize brand equity: from 45 to 34 POS
  • Stronger sell-out performance than partner Boutique network
  • Opened 1 POS in Iran with Tehran Watch leading to a +30% sell-out increase year on year in the country
  • Restore partner confidence in the Maison through a solid partnership mindset, regular visits and improved communication

Sales Analyst

Cartier
Dubaï
2012.06 - 2014.01
  • Implementation of a sales and stock IT system (Booster): presentation to partners, training, follow-up
  • Creation of automated sales reports for the partner network
  • Sales administration tasks: invoicing, delivery follow-up
  • Key account management in the UAE and Oman (5 POS)
  • Participation to the annual action plan elaboration
  • Sales and stock IT system (BOOSTER) successfully implemented across the partner network: 45 POS & 3 Partner Boutique

Business Development

Cartier
Mexico City
2011.07 - 2011.12
  • Prospection of Corporate clients
  • Creation of a dedicated sales tools for the targeted audience
  • Arranging meetings including product presentation and the negotiation of sales terms and conditions
  • Sales target significantly overachieved

Finance

Richemont
Mexico City
2011.01 - 2011.06
  • Translation of internal documents
  • Participation to internal control, accounting and finance team daily tasks
  • Reviewing of the existing procedures

Formation

Grade Master - Business

EDC
Paris
2006.09 - 2011.06

San Diego State University (SDSU)
San Diego
2008.08 - 2009.06

LANGUAGES

Anglais
Courant
Espagnol
Opérationnel

Informations complémentaires

  • Volunteer activities

Active member of an association to protect a medieval castle and organize a music festival in Normandy

  • Sport

Soccer / Cardio / Gym

Chronologie

High-End Director France & Monaco

Cartier
2026.05 - Actuel

Client Experience Director – Cartier Flagship, 13

Cartier
2023.06 - 2026.04

High-End Business Dvpt Manager

Cartier
2017.12 - 2023.06

Area Sales Manager

Cartier
2015.03 - 2017.11

Sales Executive

Cartier
2014.02 - 2015.02

Sales Analyst

Cartier
2012.06 - 2014.01

Business Development

Cartier
2011.07 - 2011.12

Finance

Richemont
2011.01 - 2011.06

San Diego State University (SDSU)
2008.08 - 2009.06

Grade Master - Business

EDC
2006.09 - 2011.06

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Louis Bénet